United States Postal Service

2.0
256 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2011 Fort Campbell Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2011 Fort Campbell Blvd, Clarksville, TN
37042, United States

Hours

Reviews

2.0
256 reviews
5 stars
48
4 stars
11
3 stars
5
2 stars
10
1 star
182

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific mentions of employees displaying a lack of professionalism and respect.

Delivery Issues

Numerous complaints about packages being misdelivered, marked undeliverable without attempts, and general unreliability in mail delivery.

Long Wait Times

Customers frequently noted long lines and slow service, often due to understaffing, with only one employee working at the counter during busy times.

Mixed Employee Performance

While some employees were praised for their helpfulness, others were criticized for poor attitudes and lack of assistance.
  • MG
    Mary Garner
    1 day ago
    1.0
    Says a package was delivered and never was.This is the second time a package lost.Ringgold is horrible.I guess someone is enjoying my package.
  • SS
    Shayelynn
    5 days ago
    1.0
    If y’all could consider the radical idea of putting the mail into the mailbox instead of parking in front of them and sitting in the postal van doing absolutely nothing, that would just be fantastic. Thanks a bunch! Also why are the postal carriers saying packages are “being held at post office per request of the customer?” Y’all just don’t want to drop off mail/packages :/
  • JK
    Jasmine Kendrick
    6 days ago
    1.0
    Doesn’t know how to answer a phone. When they do it’s them picking it up and hanging up. Marked my unit as vacant yesterday after I’ve lived there since July (even though I just got a package through them Saturday) Was waiting on that package for 3 weeks and now have to overnight it from another company due to their lack of service
  • MF
    Miles Frye
    6 days ago
    1.0
    They have the laziest delivery drivers. Anytime I am expecting a package at my business, the driver just drives past my store and sets the package as “attempted delivery” as if my store is closed, though it is visibly open. Pure laziness. This has happened every single time I am expecting a package from USPS for two years now. Their drivers are dishonest and lazy. I avoid using usps at all costs, unfortunately you can’t always avoid them.
  • CF
    Carol Fuller
    Dec 20, 2025
    1.0
    Wrong information given by female at counter. Mailed new cell phone to Apo in Germany and she insisted it would be rejected and kept. Guess what it was not and was not even opened or checked by customs. It was a brand new phone. I sent it anyway against her advice and thank goodness I did! It didn't matter I guess the Germany has no

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.