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Brand Certified

United States Postal Service

1.9
(265 reviews)

Business Details

2011 Fort Campbell Blvd, Clarksville, TN
37042, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2011 Fort Campbell Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2011 Fort Campbell Blvd, Clarksville, TN
37042, United States

Hours

Reviews

1.9
265 reviews
5 stars
49
4 stars
11
3 stars
5
2 stars
12
1 star
188

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package delivery, including lost packages, misdelivered mail, and failure to deliver items altogether.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and indifferent to customer concerns.

Staffing Problems

Customers frequently noted long wait times due to understaffing, with only one employee available to assist during busy periods.

Inconsistent Service

There were complaints about inconsistent delivery times and service quality, with some customers experiencing better service than others.
  • MW
    Megan Winberry
    Feb 11, 2026
    2.0
    Got a notification that package couldn't be delivered because driveway wasn't accessible yet there is plenty of room to walk in my driveway to the porch. Any other package delivery personal can deliver to my address with no problem but usps seems to have trouble and have to deliver on another day.
  • BM
    Billy Mills
    Feb 9, 2026
    1.0
    Need to close since they are worthless, and rude, and don't deliver the mail or have drivers always on the phone while delivering mail and not paying attention to mail being out in locked mailboxes at apartments and mobile home parks etc. the driver that runs the Providence Blvd walnut street areas is always on his phone and mixes mail up and drives dangerously
  • KK
    Kat
    Feb 6, 2026
    1.0
    They never answer the phone when you call. Tried calling for 2 days and no one answers. Mailman keeps not delivering my packages. Even the people at the post office know my mailman does not do his job. They refered to him as “golden boy” and “precious” because he does not like to deliver the packages. I keep making reports and having packages not showing up.
  • JJ
    John Jordan
    Feb 5, 2026
    1.0
    Stunningly awful post office location. The worst. I understand weather. I understand the million-mile trucks and their limitations. But two weeks after the storm where most streets are bone dry (including mine and every street around us for a half mile) our guy refuses to deliver our mail. I'm waiting for an important package that has tracking. It was "out for delivery" all day yesterday until about 3:00 when it turned to "inclement weather" nonsense. I went to this location and asked them to go get it in the back. I had the tracking. Not only would they not even look up the tracking they refused - because it's their policy (they literally said that) - to not go to the back for my mail (which I have had one delivery in three weeks). Yolanda refused but it was because Jennifer the "manager", by her own statement, who told her not to. Meanwhile, at that moment, she was checking on someone's certified mail (going to the back for it). But my package that their carrier refused to deliver would continue to be held hostage by them. It got loud. I demanded as a customer, where they had my mail and refused to get it, that they simply DO THEIR JOB. They literally called the police on me. I'm a reasonable, responsible person. I didn't ask for anything unreasonable. They just were refusing to do their job. I don't blame Yolanda, she was being told what to do by this awful "manager" Jennifer. I have managed dozens and dozens of people and rarely let people go. Jennifer wouldn't have lasted five more minutes. I always wonder, at what point does a new govt employee turn from someone employable as a business employee to a govt employee who no longer cares. Jennifer definitely has crossed that line.
  • BZ
    Brian Zacharias
    Feb 2, 2026
    1.0
    I tried to open a PO Box, which requires an application. During the online process, the USPS website assures applicants the post office will print out the form. After waiting in line for 30 minutes, this office refused and asked me to redo it. I filled out the form a second time, and showed my military ID and my drivers license and was again rejected, this time because both forms of ID had my picture. The manager explained the reason they wouldn’t accept my military ID is because it has my picture on it. The same ID that lets me get on an airplane BECAUSE it has my picture is not good enough for the USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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