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Visit your local Post Office™ at 2031 Wilma Rudolph Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.
Delivery Issues
Customers frequently reported missed deliveries, packages being marked as delivered when they were not, and mail being sent to incorrect addresses.
Long Wait Times
Many customers experienced excessively long wait times, often with only one clerk available to assist a large number of patrons.
Communication Problems
Customers struggled to reach the post office by phone, with many complaints about calls going unanswered or being met with automated responses.
Inconsistent Service Quality
While some customers praised individual employees for their helpfulness, the overall service quality was perceived as inconsistent and lacking professionalism.
VV
Van Vo
Oct 29, 2025
1.0
The mail carrier has missed my packages and letters several times. I saw the tracking, said “left with individual” but I was there and I didn’t find that package. Another time I have another package it said delivered on Sunday at 9 Am and that package was also missed. Some mail letter was ripped by someone’s finger. I tried to call the phone which the mail carrier gave me but no one picked up the call.
SS
Stephanie Scoggins
Oct 8, 2025
1.0
I have called this post office about 20 or more times today about the mail that they are holding for me and my husband and nobody will answer the phone. How it's no wonder they have a 1.7 rating.
TM
Tyler Mccormick
Oct 8, 2025
1.0
Rude service, dude literally yelled at people. Just never recommended going here unless you absolutely have to.
TM
Taylor Mathews
Sep 25, 2025
1.0
Horrible customer service. Delivering mail to vacant addresses then refusing to answer phones after multiple calls
MS
Michael Sapp
Sep 22, 2025
5.0
In and out in Less than 60 seconds. Everett saw that I was returning a package and took care of it right away. Easily 5 stars.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2031 Wilma Rudolph Blvd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment. You should complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the Post Office's hours of operation?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online quickly and securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is there 24/7 access to PO Boxes here?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this Post Office for specific lobby hours.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is currently $15.
Are there any nearby places where I can grab food or a coffee before or after visiting the Post Office?
Yes, nearby you can visit Whitts Barbecue for barbecue and fast food, Shipley Do-Nuts for donuts and coffee, or Sweet Intoxication for desserts and chocolates.
What nearby services can complement my visit to the Post Office?
You can visit nearby financial services such as Cumberland Bank & Trust - Mortgage, Western Union for money transfers, or insurance agencies like Morford Agency: Allstate Insurance and Nationwide Mutual Insurance Company.
Are there any nearby salons or beauty services close to the Post Office?
Yes, nearby you will find beauty services including Katie's Color's hair salon, Styled By Nichole beauty salon for hair extensions, The Collective beauty salon and bar, and Enamoured Radiance Beauty Bar offering beauty and barber services.