United States Postal Service

1.7
372 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2031 Wilma Rudolph Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2031 Wilma Rudolph Blvd, Clarksville, TN
37040, United States

Hours

Reviews

1.7
372 reviews
5 stars
48
4 stars
10
3 stars
6
2 stars
19
1 star
289

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Customers frequently reported problems with mail delivery, including packages marked as delivered but not received, and mail being sent to incorrect addresses.

Long Wait Times

Many customers experienced excessively long wait times, often with only one or two clerks available to assist a large number of patrons.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, with many reports of calls going unanswered.
  • DP
    Dillon Patrick
    3 days ago
    1.0
    Manager was rude saying that they weren’t responsible for my package being delivered to the wrong address. And that once the tells the carrier to check that it is no longer his problem….. wrong mentality
  • RI
    R Illgen
    Dec 30, 2025
    4.0
    I have had pretty good service here when I go to the desk. My only complaint is the self-service kiosk. It's a crap shoot when I come in to see if it's going to be working or not. Most of the time when I come here, I only need to scan a QR code and then put the label on the package and put it in the mail. Instead, I have to wait in a big line for something very simple. Otherwise, they do pretty good here.
  • DM
    D mr.
    Dec 18, 2025
    1.0
    you send the notice to me, package can't delivered due to no recipient available. you can just call me or delivered to apartment manager. you didn't even contact me and said no one is in home? should I wait for you at home 24/7 to receive the packages? the worst delivery service I ever had in here. you don't even worth it for 1 star.
  • DG
    Donna Greenwald
    Dec 17, 2025
    1.0
    Worst customer service and attitude by woman at the post office (front counter) in Clarksville Md. I have ever experienced in my life.
  • VV
    Van Vo
    Oct 29, 2025
    1.0
    The mail carrier has missed my packages and letters several times. I saw the tracking, said “left with individual” but I was there and I didn’t find that package. Another time I have another package it said delivered on Sunday at 9 Am and that package was also missed. Some mail letter was ripped by someone’s finger. I tried to call the phone which the mail carrier gave me but no one picked up the call.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.