United States Postal Service

1.7
368 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2031 Wilma Rudolph Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2031 Wilma Rudolph Blvd, Clarksville, TN
37040, United States

Hours

Reviews

1.7
368 reviews
5 stars
48
4 stars
9
3 stars
6
2 stars
19
1 star
286

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Delivery Issues

Customers frequently reported missed deliveries, packages being marked as delivered when they were not, and mail being sent to incorrect addresses.

Long Wait Times

Many customers experienced excessively long wait times, often with only one clerk available to assist a large number of patrons.

Communication Problems

Customers struggled to reach the post office by phone, with many complaints about calls going unanswered or being met with automated responses.

Inconsistent Service Quality

While some customers praised individual employees for their helpfulness, the overall service quality was perceived as inconsistent and lacking professionalism.
  • VV
    Van Vo
    Oct 29, 2025
    1.0
    The mail carrier has missed my packages and letters several times. I saw the tracking, said “left with individual” but I was there and I didn’t find that package. Another time I have another package it said delivered on Sunday at 9 Am and that package was also missed. Some mail letter was ripped by someone’s finger. I tried to call the phone which the mail carrier gave me but no one picked up the call.
  • SS
    Stephanie Scoggins
    Oct 8, 2025
    1.0
    I have called this post office about 20 or more times today about the mail that they are holding for me and my husband and nobody will answer the phone. How it's no wonder they have a 1.7 rating.
  • TM
    Tyler Mccormick
    Oct 8, 2025
    1.0
    Rude service, dude literally yelled at people. Just never recommended going here unless you absolutely have to.
  • TM
    Taylor Mathews
    Sep 25, 2025
    1.0
    Horrible customer service. Delivering mail to vacant addresses then refusing to answer phones after multiple calls
  • MS
    Michael Sapp
    Sep 22, 2025
    5.0
    In and out in Less than 60 seconds. Everett saw that I was returning a package and took care of it right away. Easily 5 stars.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.