The UPS Store

3.8
176 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3424 in Clarksville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Beachaven Corner Near Walgreens, Jersey Mikes & Papa Murphy's Pizza.

Details

  • DeliveryNot available

Location

The UPS Store
1960 Madison St, Clarksville, TN
37043, United States

Hours

Reviews

3.8
176 reviews
5 stars
116
4 stars
8
3 stars
1
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many specific mentions of employees going above and beyond to assist.

Efficiency

Many reviews highlighted the quick and efficient service, even during busy times, although some noted occasional long wait times.

Cleanliness and Organization

Feedback was mixed; while some customers appreciated the cleanliness and organization of the store, others reported chaotic conditions and disorganization.

Inconsistency

Several reviews pointed out inconsistencies in service quality, with some customers experiencing rudeness or unprofessional behavior from certain employees.

Management Improvements

There were positive remarks about improvements in management and service quality over time, suggesting a recent positive shift in the store's operations.
  • SC
    S C
    Nov 16, 2025
    1.0
    Since they changed this store around the workers don't seem as friendly now especially this older woman that works there.
  • MV
    Megan VanNatta
    Nov 15, 2025
    5.0
    Lexie was WONDERFUL!! I told her I needed to get a package in for next day mail and she helped me make that happen! I so grateful for her help!
  • DL
    Delicia Lee
    Nov 14, 2025
    1.0
    Really upset. Got on the website press the button to be notified by my package being delivered. It never received a email or a text messages saying that my package was being delivered. Package was delivered in two hours later got an email saying that the package was delivered UPS yeah I need to help me understand. Why would you want us to buy to be notified about our package if you’re not gonna spend the message out to let somebody know that the package is on his way
  • CK
    Cindy Kinsler-Foust
    Nov 14, 2025
    5.0
    Sweetest group of ladies ever! Helpful and kind!
  • RV
    Rosemary Vega
    Nov 6, 2025
    5.0
    The whole experience was easy. I was returning some items that I had bought from Amazon I did some by myself and then I needed some additional help. The staff was very friendly and helpful. Would totally recommend this store.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Clarksville offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.