Brand Certified
United States Postal Service
2.3(189 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
6050 Shallowford Rd, Chattanooga, TN
37421, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6050 Shallowford Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
6050 Shallowford Rd, Chattanooga, TN
37421, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
189 reviews
5 stars
56
4 stars
5
3 stars
5
2 stars
6
1 star
117
What are people saying?
AI-generated from recent customer reviews
Package Handling
Numerous customers reported issues with packages being lost, delayed, or sent to incorrect locations, leading to frustration and dissatisfaction.
Customer Service
While some staff members were praised for their helpfulness, many reviews highlighted rude and unprofessional behavior from employees, contributing to a negative customer experience.
Efficiency
Customers frequently noted significant delays in package processing and delivery, with many packages sitting at the facility for extended periods without updates.
Passport Services
Experiences with passport services were mixed; some customers received helpful assistance, while others faced confusion and unhelpful staff.
- DMDaniel MendozaFeb 25, 20261.0The place is garbage, just like the ratings suggests. They LOST my package that will take weeks to get here, the ADDRESS WAS CORRECT... CONFIRMED. They sent it do another place... because why not, right? "There is nothing we can do about it" 👍🏻
- PLPiper LawsonJan 23, 20261.0Package went missing twice and they’ve done nothing at all about it because it was delivered yet they’re not here
- LFLaura FullerJan 20, 20265.0Lisa at the Shallowford location of the US post office was incredibly helpful to me when renewing my passport! I appreciate her willingness and kind attitude when I needed additional help. Thank you, Lisa.
- GGGarett GuffeyJan 18, 20265.0They hold your package when its 30 min away and make it take 2 times as long it doesn't matter if you pay extra shipping or anything it still takes forever I wish more websites used ups or FedEx bc it will actually arrive on time
- KJKyle JonesDec 18, 20251.0If only Google allowed a review with negative stars. This location doesn't deserve 1 star. If you have any way to refrain from ever doing any shipping out of this building, avoid it like the plague-that is unless you like your packages getting lost and/or sitting in the same place for weeks at a time. I have heard of the government being inefficient, but this place drops the bar so low that an ant couldn't do the limbo under it. I could've hitched my package to a tortoise and sent it on its way across the country and it would've beaten any package shipped out of here. They could bulldoze the building and build a Buc-ees and I think the shipping network in Chattanooga would actually improve.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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