United States Postal Service

3.4
56 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7610 E Brainerd Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7610 E Brainerd Rd, Chattanooga, TN
37421, United States

Hours

Reviews

3.4
56 reviews
5 stars
26
4 stars
8
3 stars
3
2 stars
0
1 star
19
  • KL
    Katie L
    Nov 14, 2025
    5.0
    My favorite post office in the area. All of the employees are very kind! Never have to wait very long if at all.
  • SP
    Sheena Pridemore
    Nov 11, 2025
    1.0
    I've had 4 lost packages this week and mail that constantly gets delivered to another home with a similar address. I'm so tired of chasing my mail. Can't understand how the same people are employed by USPS and are unable to do their job correctly.
  • BB
    BayBay BURSE
    Nov 3, 2025
    5.0
    In and out within 5 mins. Friendly customer service.
  • MT
    Makaila Todd
    Oct 11, 2025
    1.0
    Rude and unhelpful. Made me feel like I was a nuisance for even thinking about walking into a post office to mail a package.
  • AD
    Alicia Diaz
    Jul 31, 2025
    1.0
    Very rude lady at the desk . This is the second time I tried to give her the benefit of the doubt but nope it’s always the same thing with her . I did not know even if you pay extra your package cannot get there faster it was simple question and she turned into a battle with me . Saying “ even if you pay more it still won’t get there before Monday “ okay she could have just said it when she answered my first question . And then she goes and says I don’t care where you write your name as long as it son the box okay I don’t send anything out ever she acts as if I am always here this was my second time in years and I might of needed her to explain how to do this since this isn’t what I do on a daily basis . Then when it was time to choose how I wanted my receipt she reached over the counter and chose her own rating instead of letting me do what I had to do to print my receipt . Will never come here again . I guess I was interrupting her scroll through Facebook . Since she couldn’t seem to put her phone down and when she did she was on Facebook .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.