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Brand Certified

United States Postal Service

3.4
(58 reviews)

Business Details

7610 E Brainerd Rd, Chattanooga, TN
37421, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7610 E Brainerd Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7610 E Brainerd Rd, Chattanooga, TN
37421, United States

Hours

Reviews

3.4
58 reviews
5 stars
27
4 stars
8
3 stars
3
2 stars
0
1 star
20
  • SS
    Scollins75
    2 days ago
    1.0
    Rude and unhelpful staff working the far right counter at 1:45 PM today 3/3/2026.
  • SR
    Sudheer Reddy
    Jan 17, 2026
    1.0
    I’ve visited this location twice recently, and my experience with the front desk staff has been inconsistent. On my first visit, the lady at the counter asked me to either apply my own tape to the package or purchase theirs. I packed everything myself, and she then added tape to the shipping label. On my second visit, I did the exact same thing (packed and taped my package), but this time she insisted I go back and tape the label myself or buy their tape — even though the process had been acceptable the first time. Another staff member, Sherlyn, was very helpful and professional during my visit. Unfortunately, the first employee did not seem pleased that Sherlyn was assisting me. Overall, the service quality seems to vary significantly depending on who helps you. Sherlyn provided great customer service, while my interactions with the other staff member felt unnecessarily difficult and inconsistent.
  • JO
    John O'Keefe-Odom
    Dec 19, 2025
    5.0
    Favorite post office due to its small size and courteous staff. Usually a very short line. None of you want to go there. 😁
  • KL
    Katie L
    Nov 14, 2025
    5.0
    My favorite post office in the area. All of the employees are very kind! Never have to wait very long if at all.
  • SP
    Sheena Pridemore
    Nov 11, 2025
    1.0
    I've had 4 lost packages this week and mail that constantly gets delivered to another home with a similar address. I'm so tired of chasing my mail. Can't understand how the same people are employed by USPS and are unable to do their job correctly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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