United States Postal Service

2.6
53 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 910 Georgia Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
910 Georgia Ave, Chattanooga, TN
37402, United States

Hours

Reviews

2.6
53 reviews
5 stars
18
4 stars
2
3 stars
2
2 stars
3
1 star
28
  • JB
    Jennings Briley
    Dec 23, 2025
    1.0
    The young black gentleman working the front desk is an absolute jerk and does not want to do his job to assist people with their packages. Makes you feel like an absolute idiot and inconvenience if you have questions or need guidance. His name is Chris. I see other reviews here mentioning him by name. Don’t come to work if you don’t want to do your job. I will not be returning to this location after my experience. You can find a better candidate who treats people with common decency.
  • KH
    Keith Hollingsworth
    Nov 28, 2025
    1.0
    After years of adequate service and welcoming energy from this post office, I'm extremely disappointed by the decline in customer service. An agent incorrectly marked one of my packages, and when another employee (Chris) pointed out the error, he simply stated the package would be returned without offering any solution. This made no sense—especially since we had already paid for the incorrect international shipping label. The lack of problem-solving and unhelpful attitude was frustrating and unprofessional. I'd recommend finding another location or service for your mailing needs.
  • CH
    Colson H
    Nov 10, 2025
    2.0
    Love this building and generally had good experiences here until Chris started. The 10+ times I have interacted with him he is rude and unhelpful to me and anyone I watch him interact with. He should not be employed in any customer facing roles anywhere.
  • SS
    Shaun
    Jul 29, 2025
    5.0
    Stephanie (hope I’m remembering her name correctly) was so patient and helpful. Stellar person.
  • AR
    AL Rice
    May 9, 2018
    5.0
    Quick and friendly

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.