Brand Certified
The UPS Store
3.7(233 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
3712 Ringgold Rd, Chattanooga, TN
37412, United States
Certified by The UPS Store • Feb 22, 2026
(423) 624-7511
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/tn/chattanooga/3712-ringgold-rd
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3138 in Chattanooga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Osbourne Center - Germantown Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.7
233 reviews
5 stars
148
4 stars
7
3 stars2
2 stars
5
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.
Speed and Efficiency
Customers frequently mention fast service and quick turnaround times for drop-offs and returns, often noting that they are in and out in under five minutes.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude or unhelpful staff, particularly regarding a manager's attitude and handling of customer inquiries.
Pricing Issues
Several customers expressed frustration over unexpected fees, particularly related to Amazon returns, which were not clearly communicated beforehand.
Store Cleanliness
The store is generally reported to be clean and well-maintained, contributing to a positive customer experience.
- KKKevin K1 day ago5.0Very nice and helpful Jason is awesome. Thanks again for your help!
- MGMargaret GregoryFeb 19, 20265.0customer service is exceptional! I have been using this UPS center for several years since i live in East Ridge. Today, Amber helped me with a return problem that i have been trying to resolve for three weeks!! i will be back to this UPS store with all my shipping needs!!
- CTCheri Boyd ThomasonJan 17, 20265.0Very convenient, super friendly associates. Easy parking. Good location.
- KMKendra McmullinJan 12, 20261.0The store is nice but their corporation not having humans to speak with is beyond frustrating. Got hung up on by a "supervisor" and had to go through 14 minutes of circles trying to get a human being on the phone to help. AI did nothing but frustrate me.
- MLMary LambertJan 12, 20265.0Always friendly and provide fast service
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Chattanooga offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #3138 located?
It is located at 3712 Ringgold Rd, Chattanooga, TN 37412, USA.
What are the operating hours of The UPS Store on weekdays?
The UPS Store is open from 8:30 AM to 7:00 PM Monday through Friday.
Is The UPS Store open on Sundays?
No, The UPS Store is closed on Sundays.
Does The UPS Store offer mailbox rental services?
Yes, mailbox rental services are available at The UPS Store.
What payment methods are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store?
Nearby restaurants include New China Restaurant, Little Caesars Pizza, Subway, and 4 Seasons Nutrition for a variety of dining options.
What nearby services can complement my visit to The UPS Store?
Nearby services include Shred Nations for shredding, Chattanooga Moving and Delivery for moving help, and Temple Home Inspection if you need home inspections.
Is there a nearby gym where I can work out around The UPS Store?
Yes, Iron HQ Gym is located nearby for your fitness needs.
How can I contact The UPS Store in Chattanooga?
You can call them at +1 423-624-7511 or email store3138@theupsstore.com.
Brand Certified Facts from The UPS Store
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