Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3188 in Chattanooga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Food City Shopping Center At Foot Of Signal Mountain.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
112 reviews
5 stars
65
4 stars
7
3 stars
2
2 stars
3
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Linda and Owen for their exceptional service.
Efficiency
While some reviews noted long wait times, many customers appreciated the quick processing of services once they reached the counter.
Inconsistency
Several customers reported issues with inconsistent pricing and service quality, particularly regarding printing and shipping policies.
Management Issues
There were complaints about the management's responsiveness and accountability, with some customers feeling their concerns were not adequately addressed.
Cleanliness and Organization
Some reviews mentioned a lack of organization and cleanliness in the store, leading to a stressful experience for customers.
- KCKayla Ashley CarrJan 2, 20265.0This UPS store is awesome. Everyone there is so nice & helpful. Bailey typically handles my transactions and he is FANTASTIC. He always remembers the little things from my past shipments and we have fun chit chats. It’s nice to break from the monotony of superficial small talk in a customer service sense. I always have a great experience with him & the rest of the staff too. Last time I visited, a few days ago, Owen helped me and he went above & beyond with helping me ship multiple items in the most cost effective way. He very patiently helped me find the best solutions to mailing a bunch of artwork at a reasonable price. 10/10, it’s why I always go to this location.
- DWDana Ware-WoolfDec 13, 20255.0I visited the UPS Store at 711 Signal Mountain Road today and was greeted promptly by Avery. She was kind, efficient, knowledgeable, and friendly throughout my visit. The experience was quick and pleasant, and I felt well taken care of. I would highly recommend this UPS location for all of your mailing needs!
- BMBobby MNov 28, 20255.0Have always had good experiences at this location over the years.
- NGNatalie GNov 4, 20255.0I went in last night to return a rather large item to Amazon and Owen was super helpful with locating a box to fit so it could be mailed back properly. Thanks to UPS and Owen at this location for helping and being super kind. Great customer service at this location!!
- KGKimberly GunterOct 28, 20255.0Linda was amazing helping me set up a notary for my remote employee! She is very accommodating, communicates well and is easy to work with!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3188 in Chattanooga offer?
They provide expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and other business services.
Where is The UPS Store #3188 located in Chattanooga?
It is located at 711 Signal Mountain Rd in the Food City Shopping Center at the foot of Signal Mountain, Chattanooga, TN 37405.
What are the regular business hours for The UPS Store #3188?
Monday to Friday, 8:30 AM - 7:00 PM; Saturday, 10:00 AM - 4:00 PM; Sunday, 11:00 AM - 4:00 PM.
Is The UPS Store #3188 open on Sundays?
Yes, they are open Sundays from 11:00 AM to 4:00 PM, but holiday hours may vary.
Which payment methods are accepted at The UPS Store #3188?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Are there any special offers at The UPS Store #3188?
Yes, customers can save with special offers and coupons available on their website.
How can I contact The UPS Store #3188 by phone or email?
You can call them at +1 423-267-4344 or email store3188@theupsstore.com.
What nearby places can help me plan my visit to The UPS Store #3188?
Food City is located in the same shopping center, providing grocery shopping before or after your visit; CAO Consults, PLLC offers business consulting if you need accounting help nearby.
Are there convenient ATMs near The UPS Store #3188 for quick cash withdrawal?
Yes, multiple LibertyX Bitcoin ATMs are nearby for quick access to funds, which could be useful before your visit.
What other business services close to The UPS Store #3188 might complement my needs?
Nearby businesses like Choo Choo Merchant Services offer financial services, and Blue Mountain Design provides graphic design, both useful for business support.