Brand Certified

The UPS Store

3.7

(121 reviews)

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Business Details

711 Signal Mountain Rd, Chattanooga, TN

37405, United States

(423) 267-4344

https://locations.theupsstore.com/tn/chattanooga/711-signal-mountain-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #3188 in Chattanooga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Food City Shopping Center At Foot Of Signal Mountain.

Details

DeliveryNot available

Location

The UPS Store

711 Signal Mountain Rd, Chattanooga, TN

37405, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday10:00 AM - 4:00 PM

Sunday11:00 AM - 4:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-10-12Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.7

121 reviews

5 stars

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

While some reviews noted long wait times, many customers appreciated the quick service once they reached the counter.

Inconsistency

Several customers reported issues with inconsistent pricing and service quality, particularly regarding printing and shipping policies.

Management Issues

There were complaints about the management's responsiveness and handling of customer issues, with some customers feeling dismissed or poorly treated.

Convenience

The location is considered convenient, but some customers expressed frustration with the store's organization and the handling of packages.

TH
Thomas Hartman
1 day ago
5.0
My experience at this UPS store was very good. Owen corrected my return issues and handled the returns with great skill. Thank you Owen.
AW
Alexis Williams
Feb 16, 2026
5.0
Aurdia at UPS is the absolute best! She is always so helpful, friendly, and efficient. Every visit is smooth because of her. UPS is lucky to have her!
LC
Laura Cullifer
Feb 13, 2026
5.0
Employee 360084 is always very polite and extremely efficient. I’m always happy to get him to process my shipments.
JR
Joanne Rouser
Feb 12, 2026
5.0
I’ve been using the services of UPS on Signal Mountain Road in Chattanooga, TN since I moved here five years ago. Audra and Bailey have always been very accommodating and professional, and I go there all the time. They are very dedicated employees and always make my visits go smoothly!
LB
Leigh Bertholf
Feb 12, 2026
5.0
Worked with Adam to obtain notary services and the process was so smooth and easy. He assisted me in making copies of the needed documents so that additional tris were not needed. Highly recommend.