The UPS Store

3.5
110 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3188 in Chattanooga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Food City Shopping Center At Foot Of Signal Mountain.

Details

  • DeliveryNot available

Location

The UPS Store
711 Signal Mountain Rd, Chattanooga, TN
37405, United States

Hours

Reviews

3.5
110 reviews
5 stars
63
4 stars
7
3 stars
2
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Linda, for being helpful, friendly, and going above and beyond to resolve issues.

Efficiency

While some reviews noted long wait times, many customers appreciated the quick service once they reached the counter.

Professionalism

The staff was frequently described as professional and courteous, although there were instances of rudeness reported.

Printing Services

Customers expressed dissatisfaction with the printing services, citing high costs and unclear policies.

Lost Packages

Several reviews highlighted issues with lost packages and poor handling of claims, leading to frustration among customers.
  • NG
    Natalie G
    Nov 4, 2025
    5.0
    I went in last night to return a rather large item to Amazon and Owen was super helpful with locating a box to fit so it could be mailed back properly. Thanks to UPS and Owen at this location for helping and being super kind. Great customer service at this location!!
  • KG
    Kimberly Gunter
    Oct 28, 2025
    5.0
    Linda was amazing helping me set up a notary for my remote employee! She is very accommodating, communicates well and is easy to work with!
  • GG
    ggboot
    Oct 26, 2025
    5.0
    I had an issue with an address, and I contacted the store manager, Linda. She went above and beyond to check out my problem. She didn't stop until she found the answer and she called to tell me that it had been resolved. I highly recommend this UPS.
  • PC
    Pat Christnacht
    Oct 16, 2025
    5.0
    Linda and her staff are excellent. I left some personal items at a Best Western Airport Inn in Vegas. Linda personally Contacted the necessary folks at UPS To arrange a pickup , then contacted me to advise when the package arrived. Excellent help to me when another store refused to help. Thank you, these people Care and give great service.
  • MH
    Meg Hayton
    Oct 15, 2025
    5.0
    I needed to print newspaper booklets for a friend's wedding, and Linda was so patient with me! She worked hard to make sure the booklets were printed out how I envisioned and was so kind throughout the whole process. Linda is truly a treasure!! Thank you, Linda and UPS team!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3188 in Chattanooga offer?

They provide expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and other business services.