Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1995 in Chattanooga offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of Gunbarrel & Shallowford Located At Overlook At Hamilton|. Between Best Buy & Hobby Lobby.
Details
- DeliveryNot available
Location
Hours
Reviews
3.4
260 reviews
5 stars
146
4 stars
5
3 stars3
2 stars
6
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others, particularly management, received criticism for rudeness and unprofessional behavior.
Long Wait Times
Several reviews mention long wait times and slow service, leading to customer frustration.
Additional Charges
Customers frequently express dissatisfaction with unexpected charges, such as fees for tape and printing labels, which they feel are excessive.
Lost Packages
Multiple reviews highlight issues with lost or delayed packages, causing significant inconvenience to customers.
Mixed Experiences
While some customers report positive experiences, the overall sentiment leans towards dissatisfaction, with many stating they would not return.
- RPRoshani PatelJan 2, 20261.0Very bad customer service manager rude and disrespectful
- KOKaylan OsburnDec 30, 20255.0The workers were very kind and very efficient. There were a few people in line and I only waited about a minute or so. Love this location.
- DHDave & Annie HartigDec 16, 20251.0Slow as molasses. Have to wait in line to ship item already pre-labeled causing backup out the door. If the employee moved any slower I think they would be sleeping.
- BBBrandoDec 15, 20255.0Kim is amazing! She has gone above and beyond with helping me. I will always come to this store even though there are closer ones to me. Everyone is so professional and kind!! Also Nikki has gone above and beyond with helping me with my shipping needs !
- BWBarbie WoottenDec 11, 20251.0I paid for 3 day delivery and the employee told me that the package would be delivered Friday. The package didn’t get delivered until Monday and I just lost the extra money I paid for the 3 day delivery!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Chattanooga offer?
The UPS Store #1995 offers packing, shipping, professional printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #1995 located?
It is located at 2288 Gunbarrel Rd Ste 154, Chattanooga, TN 37421, at the corner of Gunbarrel & Shallowford, between Best Buy and Hobby Lobby.
What are the regular operating hours of The UPS Store #1995?
Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #1995 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
Are there any holidays when The UPS Store #1995 is closed?
Yes, the store is closed on Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19).
What payment options are accepted at The UPS Store #1995?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can customers contact The UPS Store #1995 by phone or email?
You can call them at +1 423-499-4440 or email store1995@theupsstore.com.
Where can I find special offers or coupons for The UPS Store #1995?
Special offers and coupons can be found at https://www.theupsstore.com/store-services/special-offers/do-more-spend-less.
Which nearby stores can I visit along with The UPS Store #1995?
The UPS Store is located between Best Buy and Hobby Lobby, making it convenient to shop for electronics or home goods before or after your visit.
Are there nearby transportation options to help me reach The UPS Store #1995?
Nearby services like Chattanooga Limo offer convenient transportation options to and from the store area.