United States Postal Service

4.3
12 reviews

About

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Visit your local Post Office™ at 8916 Hiwassee St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8916 Hiwassee St NE, Charleston, TN
37310, United States

Hours

Reviews

4.3
12 reviews
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  • JW
    Josey Wolfblood
    Feb 6, 2024
    1.0
    First time I went to this post office the lady was talking to someone knowing I was there, yet kept talking an in no hurry. Finally got to get up to counter an treated rudely , I told her I'd like to get package mail an she told me I needed to put where an from who on it. I told her I wrote on package s before an was told that it can't go out like that , that it has to be on a label. She told me they do labels there and don't have any there. Told me to write it on there. Then she tells me I need to go to the back table an do it an I was bout done time she told that. The second time I went cause didn't want to have to drive to Athens r Cleveland to post office. She was very hateful to me again. I was trying to have a good day an she ruined it. She told me I need to put return address on package an to take it to back table again. Again I was bout put pen down cause it only took few seconds. A lady came in behind an I had to wait an thought it was alfull. Funny she was printing out labels for her . Cause she didn't haveaddresses on all her packages. Both times I've been there in good mode an come out in a bad mood cause of lady at this post office. I don't know if she just hates me or she got me singled out as a target. I tried to let it go but not this time. I'm sure I'm not the only 1 who is treated like this by her. Some 1 needs to get her out of there cause it obvious she doesn't like her job or she hates men. Either way she isn't taking her job seriously. I'll drive to next town for now on. I'm going to file complaints higher up if necessary cause she don't need to be there with her hateful attitude.
  • KM
    Kelly Mancuso
    Mar 24, 2023
    5.0
    Yesterday I had an issue that could only be resolved In person at a participating postal location. As my post office in Calhoun TN wasn't on the list, I decided to try my luck at the next closest location. My situation was resolved and I couldn't be happier. Thank you Gwen for taking the time to listen and help me. Great job Gwen Great job Charleston TN post office
  • MM
    madi
    Feb 14, 2020
    5.0
    The employees are always kind and willing to help!
  • LZ
    Lynda Zaczek
    Aug 28, 2018
    5.0
    Friendly,helpful staff.they carry everything you need to mail your favorite things.also hours are convenient
  • JS
    Jennifer Shelton
    Dec 20, 2017
    5.0
    Very nice people, never a long wait

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.