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Visit your local Post Office™ at 4680 Nashville Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
They keep delivering my packages to the wrong address and deliver other peoples packages to my address. When you call the local number for the post office no one ever answers.
HT
Harry Tift
Nov 27, 2023
1.0
Waiting today 11/27 Waiting for my WSJ from last week. Service is way below poor
SB
skyler bullington
Nov 23, 2023
1.0
Stop forwarding mail when I'm on travel
JG
Joey Gafford
Jul 7, 2020
1.0
Had a package sent to Chapel Hill Post office that was supposed to go to a different county. Not their fault of course.
But I spent 2 days making call after call to see if the package was there, and if and when they were going to forward it to the correct address. Or if I could just come by and pick it up.
After 35 different phone calls over the course of two days, with absolutely no answer, I had to call the USPS help line. The lady there was very helpful. She also called the Chapel Hill Post Office and sent them a email.
They did not respond to her either.
So I drove an hour and a half to the Chapel Hill Post Office so I could just pick the package up. The status on Post Office Tracking site said it was still there and had not been redirected to the correct Post Office.
Upon arrival, I told the male employee that was at the counter why I was there and what I was looking for.
He made no effort to ask for any info, input any info, or try to locate my package.
He just kept ensuring me that it had been scanned and redirected to back to Nashville the day before and it should deliver to my house today.
So since he wasn't willing to help any further, I left.
4 hours later, I get an update alert that my package had just been scanned in Chapel Hill and was on the truck to be sent back to Nashville.
Which meant my package was at the post office the whole time I was there looking for it.
Horrible customer service. Lazy and unhelpful staff member. I feel sorry for those who have to rely on these people to get and ship packages in that town.
Hopefully my package arrives soon, undamaged.
You need to elevate your employees USPS.
I know it's a pain and stressful time right now.
Especially for the USPS and other shipping companies. But we are your source of income.
And just answering a phone, or looking up a tracking number is not to much to ask when a customer is tracking down a lost package that they have already paid for. A little friendly help goes a long way.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4680 Nashville Hwy?
You can send mail and ship packages, obtain money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport application at this location?
Yes, this Post Office accepts first-time passport applications and most also take passport photos. You should complete and print your passport application form before visiting.
Do I need an appointment for passport services at this Post Office?
Yes, most locations offering passport services require scheduling an appointment online. Limited walk-in passport hours are available at select locations.
What are the operating hours of the United States Postal Service at 4680 Nashville Hwy?
Monday through Friday, the Post Office is open 8:00 AM to 11:00 AM and 12:00 PM to 4:00 PM; Saturdays 8:00 AM to 11:00 AM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online quickly and securely at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this specific location for exact lobby hours.
What is the cost of a passport photo at this USPS location?
The current fee for a passport photo is $15.
Are there any discount or thrift stores near the United States Postal Service at 4680 Nashville Hwy?
Yes, Family Dollar and Uptown Threads, a thrift and discount store with community services, are nearby and convenient for quick shopping during your visit.
What dining options are available near this Post Office where I can grab a meal after my visit?
Nearby restaurants include ZENSHI Handcrafted Sushi for Asian cuisine, Sonic Drive-In for fast food, and Domino's Pizza for pizza and chicken.
Where can I find fitness or wellness services close to the Post Office at 4680 Nashville Hwy?
Chapel Hill Fitness gym and multiple physical therapy centers like BenchMark Physical Therapy and Results Physiotherapy are located nearby for health and wellness needs.