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Brand Certified

United States Postal Service

2.7
(194 reviews)

Business Details

8011 Brooks Chapel Rd, Brentwood, TN
37027, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8011 Brooks Chapel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8011 Brooks Chapel Rd, Brentwood, TN
37027, United States

Hours

Monday8:30 AM - 6:30 PM
Tuesday8:30 AM - 6:30 PM
Wednesday8:30 AM - 6:30 PM
Thursday8:30 AM - 6:30 PM
Friday8:30 AM - 6:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed

Reviews

2.7
194 reviews
5 stars
67
4 stars
11
3 stars
10
2 stars
7
1 star
99
  • AL
    Anna Lewis
    5 days ago
    1.0
    Guy with the long hair and tattoos cut me off 10 times before I could even say my basic request of getting my address verified for the post office. Terrible attitude, terrible service complaining about the line being long in front of customers. Get a grip or get a new job
  • SB
    Sarah Bramlett
    Mar 10, 2026
    5.0
    great service, also cute cards and stamps sold here! the woman who helped me was so nice.
  • AB
    Andrea Byrd
    Feb 28, 2026
    5.0
    Thank you Trey for the absolute best experience I've ever had at post office. Usually its a rushed experience and I feel that if I don't know exactly how and what I want I'll get someone upset. Totally not the case here. Trey, (nice long hair and tattoos) treated me with kindness, gave me advice on shipping my documents and we even had a nice little laugh in between. That's what customer service is! He took a trip to the post office that I was dragging my feet about and made it nice. Thinking I may take the drive from Smyrna here just to have a calm post office experience. Also great hours, appreciate the flexible times! This location needs a raise!!!!!
  • MG
    Monica Garrett
    Feb 26, 2026
    1.0
    Worst post office customer service I’ve ever experienced
  • TT
    Toni Thompson
    Feb 17, 2026
    5.0
    Trazay offered professional service in helping me send a 2 day delivery letter with long addresses that required doing a few different versions. She was efficient and cheerful and appreciated my humor. Accessible entry. Accessible venue. Post office boxes for business and personal use. Free van accessible parking in private lot

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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