The UPS Store

4.9
779 reviews
Store offering shipping, packaging, printing, notary, passport photos, binding, faxing, mailbox, freight & other services, plus office supplies.

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7333 in Brentwood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southpointe Marketplace.

Details

  • DeliveryAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
7115 Southpointe Pkwy, Brentwood, TN
37027, United States

Hours

Reviews

4.9
779 reviews
5 stars
756
4 stars
5
3 stars
2
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Mehul, Janelle, and Autumn for their exceptional service.

Efficiency

Customers frequently mention the quick and efficient service, noting that even during busy times, the staff manages to assist them promptly.

Positive Atmosphere

The store is praised for its welcoming and positive environment, with many reviews mentioning the warm smiles and genuine willingness to assist from the staff.

Problem Solving

Employees are recognized for going above and beyond to help customers with various needs, including handling complex returns and providing tailored solutions.

Consistent Quality

The overall experience at this UPS store is described as consistently excellent, with customers expressing loyalty and a preference for this location over others.
  • MK
    Miranda Kovach
    Nov 12, 2025
    5.0
    love this location! Everyone here is so helpful and friendly. I don’t do a lot of returns, but Mehul was incredibly patient and kind while helping me. Excellent customer service every time I visit!
  • MW
    Maison White
    Nov 11, 2025
    5.0
    Janelle was the kindest and most helpful employee! I went in to ship a birthday banner I had spend hours painting and she essentially helped make a custom sized box and packaged it with care so it wouldn’t get damaged in transit. She was great!
  • JB
    Janean Bollinger
    Nov 4, 2025
    5.0
    This UPS store is my favorite location. The staff works quickly, are polite and helpful, and go out of their way to solve problems. Today, Janelle efficiently helped me with several issues while the store was busy and she did it with a kind smile.
  • AD
    Allan Douglas
    Nov 4, 2025
    5.0
    Exceptional service, helpful staff, very pleasant visits. Anu's quick humor keeps us laughing alongside her adept assistance. Highly recommend!
  • SJ
    Skip Johnston
    Oct 17, 2025
    5.0
    Exceptional Service Every Time – The UPS Store, 7115 Southpoint Pkwy, Brentwood, TN Every visit to this UPS Store is truly a refreshing experience. Janelle and her team are simply outstanding, always welcoming, professional, and eager to help. From the moment you walk in, you’re greeted with warm smiles and a genuine willingness to assist. The positive energy is noticeable, and it’s clear that customer service is a top priority here. Whether it’s mailing, shipping, printing, or notary services, the team takes the time to explain your options and help you find the best solution for your needs. They are efficient, knowledgeable, and consistently go the extra mile to make sure every customer is taken care of, and you can see that every customer who walks through the door receives the same high level of service. In a world where we’re all juggling busy lives and packed schedules, it’s a relief to know we can count on Janelle and her team to provide such dependable and friendly service. We are incredibly thankful for this team, they truly are the best in the business. Highly recommend this location to anyone in the Brentwood, Nashville and Nolensville area! The Johnstons 10/17/25

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Brentwood offer?

The UPS Store provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.