United States Postal Service

3.9
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4326 Bluff City Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4326 Bluff City Hwy, Bluff City, TN
37618, United States

Hours

Reviews

3.9
30 reviews
5 stars
21
4 stars
1
3 stars
0
2 stars
1
1 star
7
  • TL
    timberly lewis
    Jan 5, 2026
    5.0
    I have used this post office since I was 18 and we drop off packages multiple times weekly to be shipped. Shannon is the best! She is always kind and helpful. Always willing to help. I have been to other post offices but they are no where as efficient and welcoming as the Bluff city one has been for us. Most of the ones that were here for years have retired. But thank goodness they found someone to carry on the hard work, the knowledge and the friendliness that has always made this post office my favorite! Please don’t retire Shannon you’re the best !!
  • EM
    Eugene Mackey
    Jan 5, 2026
    5.0
    Always professional and polite. I drive out of my way everyday to go to this post office because they make it easy to handle the multiple packages I ship daily!
  • WW
    Windsor919
    Jan 2, 2026
    5.0
    We run a small business and use multiple usps locations at different times in our area and the bluff city location is by far the best for customer service. Shannon is always helpful,pleasant,and professional and you could not ask for a better representative of this organization.
  • DD
    Don DeLage
    Jan 2, 2026
    5.0
    This location sets the example of what a local post office should be. Clean facility with a friendly, knowledgeable and professional staff, and less crowded than the other area offices. Always a nice experience working with the Bluff City Post Office!
  • AC
    Angelica Carbone
    Dec 29, 2025
    1.0
    The absolute rudest post office I have ever been to. I have lived in multiple states, working as a professional who travels and have had to deal with USPS throughout many states. This USPS is by far the rudest and most unprofessional location I have ever had to deal with. The workers actually don’t want to do their job and deliver the mail, and then have the audacity to complain to your face that they wont because delivering a package does not pay them. When told that they were contacted multiple times via the delivery service they are contracted with for not delivering, they then lied and argued to my face while I remained calm, even though I have proof that they were contacted via the shippers. Additionally, they themselves sign packages to be held at their postal location instead of delivering when we have never allowed this to occur or requested for this pickup service. Most unprofessional federal location I have ever encountered. It is embarrassing that my taxes are going to this location, this location is beyond embarrassing to our government and the entire United States Postal Service. You have one job, and no one there can even accomplish it let alone pretend to have customer service. Rude, disrespectful location. It seemed like our packages were being held to be stolen by the workers themselves.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.