United States Postal Service

2.8
50 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 169 Franklin Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
169 Franklin Dr, Blountville, TN
37617, United States

Hours

Reviews

2.8
50 reviews
5 stars
17
4 stars
4
3 stars
3
2 stars
5
1 star
21
  • WY
    will yates
    Jan 5, 2026
    1.0
    Horrible post office with terrible customer service.Had a package delivered but needed signature and I wasn’t home so as soon as I got my notice I went online and chose option to pick up my parcel at the post office the next business day but when I did so the customer care lady didn’t know where it was and was rude and told me to come back the next day or wait for it to be redelivered so I went home and waited and seen that they had sent my package back to sender via my tracking number,this is absolute rubbish service and they should be fired,this is the fifth incident I’ve had trying to get my packages in the past two months,usps and this post office is complete trash and do not care about people or their property.The people at the rest are rude and unintelligent!!I would give a lower score if available,god awful service!!!
  • JB
    Jordan Baumgardner
    Oct 11, 2025
    1.0
    They never come to our door and drop packages off. Always have to wait till Monday if it’s the weekend.
  • TV
    TnGreene VFL
    Aug 7, 2025
    1.0
    When your package does not get delivered at the right address, but all your other mail does then you put a claim in with the usps.com and nothing gets resolved that is great business practice!
  • LH
    Lori Hopkins
    Apr 18, 2021
    2.0
    I recieve my mail already opened up allthe time...packages go missing. Not sure why...
  • KW
    KayKay Witchy
    Dec 24, 2015
    5.0
    Really friendly people XD

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.