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Visit your local Post Office™ at 169 Franklin Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Horrible post office with terrible customer service.Had a package delivered but needed signature and I wasn’t home so as soon as I got my notice I went online and chose option to pick up my parcel at the post office the next business day but when I did so the customer care lady didn’t know where it was and was rude and told me to come back the next day or wait for it to be redelivered so I went home and waited and seen that they had sent my package back to sender via my tracking number,this is absolute rubbish service and they should be fired,this is the fifth incident I’ve had trying to get my packages in the past two months,usps and this post office is complete trash and do not care about people or their property.The people at the rest are rude and unintelligent!!I would give a lower score if available,god awful service!!!
JB
Jordan Baumgardner
Oct 11, 2025
1.0
They never come to our door and drop packages off. Always have to wait till Monday if it’s the weekend.
TV
TnGreene VFL
Aug 7, 2025
1.0
When your package does not get delivered at the right address, but all your other mail does then you put a claim in with the usps.com and nothing gets resolved that is great business practice!
LH
Lori Hopkins
Apr 18, 2021
2.0
I recieve my mail already opened up allthe time...packages go missing. Not sure why...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service location at 169 Franklin Dr?
You can send mail and ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require scheduling an appointment via the online scheduler. Limited walk-in hours are available at select locations.
Can I get a passport photo taken at this location?
Yes, but you need to make an appointment through the online scheduler for first-time passport and photo services.
What are the operating hours for the Post Office at 169 Franklin Dr?
Monday to Friday: 8:30 AM to 4:00 PM, Saturday: 9:00 AM to 11:00 AM, Sunday: Closed.
How can I reserve a PO Box at this United States Postal Service?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm. After reserving, you will receive instructions for completing your setup in person.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations provide 24/7 lobby access for PO Boxes, but access hours may vary by location. Check with this Post Office for specific access hours.
What is the fee for taking a passport photo at this Post Office?
The current fee for a passport photo here is $15.
Are there nearby restaurants where I can eat before or after visiting the Post Office?
Yes, nearby dining options include Pho126 (Vietnamese cuisine), Pizza Plus (Italian), Hardee's and Burger King (fast food), Pal's Sudden Service (burgers), and Netter Better Bake Shop for desserts and breakfast.
Which nearby places can help with financial services when visiting the Post Office?
Nearby financial institutions include Eastman Credit Union, First Horizon Bank ATM, and First Tennessee, providing convenient banking and ATM services.
How can nearby locations assist if I need automotive or health services during my visit?
You can visit Ford Dental for dental care, Charlie's Service Center for automotive repair and gas, and Carl's Auto Inc. for car sales and accessories, all located near the Post Office.