United States Postal Service

2.5
57 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5885 Airline Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5885 Airline Rd, Arlington, TN
38002, United States

Hours

Reviews

2.5
57 reviews
5 stars
16
4 stars
6
3 stars
2
2 stars
1
1 star
32
  • SM
    Samantha McCrae
    Sep 22, 2025
    5.0
    I love this post office. I come from Cordova to mail off items. The employees I have dealt with are always kind and helpful. I wouldn’t go anywhere else.
  • H9
    hicko 92
    Apr 18, 2021
    1.0
    Management is a joke. ‘Rene’, the current Postmaster might have experience in logistics and operations but she cannot keep up with half her office; every customer complains of missing mail, lost mail, misrouted you name it. Even employees dislike her. Arlington deserves better than this. Reach up to upper management in Nashville and district managers. Waiting 15+ days for a package is totally unacceptable. Nevertheless she will blame it on other facilities, lack of staff or COVID. What a joke. Again her name is Rene (Gaylene) G. Drain. She claims to run the place. If you are being given the run around about your mail or packages contact upper management in Nashville or whomever is her boss because she could care less about your mail. She just wants her bonuses and run the place as cheap as possible.
  • MS
    Mark Smith
    Feb 28, 2021
    3.0
    Long lines going no where fast.
  • JP
    jacqueline Perdomo
    Jun 7, 2016
    5.0
    Excellent service... They do not mind answering the phone in a very nice and professional way.
  • TS
    Torrey Shoaff
    Apr 30, 2016
    5.0
    Always receive courteous service and they enunciate so well! I don't have to strain to understand what they're saying.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.