Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5424 Bell Forge Ln E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
193 reviews
5 stars
58
4 stars
5
3 stars
7
2 stars
10
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unprofessional behavior from staff, with some highlighting specific employees as particularly problematic.
Delivery Issues
Numerous reviews mention lost or misdelivered packages, with customers expressing frustration over delayed or incorrect deliveries.
Long Wait Times
Many customers reported long lines and slow service, often citing insufficient staffing during busy hours.
Mixed Experiences
While some customers praised specific employees for their helpfulness and professionalism, others had negative experiences, indicating inconsistency in service quality.
Facility Conditions
Several reviews noted unsanitary conditions and a lack of maintenance at the location, contributing to a negative overall impression.
- LJLe JNov 5, 20255.0Everyone here has always been nice and helpful; but Kay's service this morning blew me away!!! She went into a detailed search for my missing package. Found it & set my mind at ease. No longer panicking and my faith in humanity restored! If you are lucky enough to get Kay at the desk Please send her my love & gratitude!
- ALAngel LiraNov 3, 20255.0Tiara is the heart of this post office. She is knowledgeable. She is always very helpful. She even helps customers in multiple languages. When I see at the post office, I know I’ll be taken care of.
- MPMilina PolackovaOct 23, 20255.0The workers at this post office are extremely professional, courteous and don't waste anyone's time. I would like to name specifically Teara (I'm sorry if I'm misspelling the name) who truly went above and beyond when my mail was lost for 6 weeks, she helped me track it and called me when it was finally found, she also helped me retrieve a government letter that was delivered to my old mailbox. She didn't hesitate to contact the actual postal worker in the field and ask them for assistance as well. In my opinion this lady is a true postal service worker hero who does an excellent job at being professional, courteous, empathetic, and very hard working for the people of Antioch community. Thank you again!
- NFNashville FirstSep 29, 20251.0Trash service
- MTMicheal TodaryAug 25, 20251.0Bad customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5424 Bell Forge Ln E?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services at this location?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 5424 Bell Forge Ln E?
Monday to Friday: 8:00 AM to 4:30 PM; Saturday: 9:00 AM to 12:00 PM; Sunday: Closed.
Can I rent a PO Box online and what is the process?
Yes, you can search for and reserve PO Boxes online at the USPS website. You will then complete the setup in person at your local Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this local Post Office for exact times.
Are there nearby postal offices if I need additional mailing services in Antioch?
Yes, nearby are another United States Postal Service location and the US Post Office, providing convenient options for additional postal services.
What nearby businesses could I visit after mailing packages at the USPS?
You could visit local spots like China Pan for Asian cuisine or Philly & Burgers for American-style meals, both close to the USPS location.
Are there service providers near the USPS location for home and personal care?
Yes, nearby services include Loving Home Care, LLC for personal care, Fisher Plumbing for home repairs, and A-1 Tennessee Hood & Duct Cleaning Service for cleaning.