Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone StoreBell Canada
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Feedback on customer service is mixed; while some employees like Vera and Jack received high praise for their professionalism and helpfulness, others faced complaints about rudeness and dismissive attitudes.
Efficiency
Several customers noted quick and efficient service, particularly when resolving issues or setting up new plans, although there were instances of delays and poor handling of customer inquiries.
Staff Knowledge
Many reviews highlighted the staff's knowledge and ability to provide tailored solutions, especially from employees like Vera and Blake, while some customers experienced confusion and misinformation.
Store Environment
The store is generally described as clean and welcoming, contributing positively to the customer experience.
VV
Veronica
Feb 8, 2026
5.0
Sorry I don’t know the name of the employee who helped me. But I was in today (Sunday, February 8th, 2026 12:40pm). In and out quick. Employee was very helpful. Fast and efficient service. Was there to just drop off my old phone because I did the device return option. Thanks!
JF
JCL Care Foundation
Feb 6, 2026
5.0
The staff, Zhang, Jack, and Zac, all worked hard to give us the best cost and service connections possible! Thank you!
T
To live is to fight Жити значить боротися.
Feb 5, 2026
1.0
An extremely unprofessional and humiliating customer service experience.
During a routine request to change my mobile plan, the situation was unnecessarily escalated by the staff.
I was subjected to publicly disrespectful and degrading treatment in front of other customers, including inappropriate remarks.
The staff’s attitude was clearly biased and created the impression of discriminatory treatment, particularly due to a language barrier.
No attempts were made to de-escalate the situation, and the staff’s behavior appeared aggressive and unacceptable.
This level of service is unacceptable and should not occur in a customer-facing environment.
I strongly do not recommend this location.
PF
Primal Fernando
Jan 2, 2026
1.0
Awful service in this service location. I visited to fix an issue with my Bell plan and the staff member asked me “Why did you come here” go to another Bell store. We are not getting any commissions for working here. I was disappointed with the lack of support and the attitude of the staff.
RO
Ruth Olatunde
Dec 11, 2025
5.0
My phone has been issued with esim card and I have been everywhere for three days, nobody can fix it until we met Vera, she took 5 mins to give my network back! Really appreciate it! We will visit this store as a loyal friend for sure!
The Bell store is located at 3310 8 St E, Level 1, The Centre Mall, Saskatoon, SK, S7H0W4, Canada.
What are the Bell store's regular business hours?
The Bell store is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is the Bell store open on holidays?
On November 11, 2025, the Bell store will be open from 11:15 AM to 5:00 PM.
What products and services can I find at the Bell store?
The Bell store offers smartphones, tablets, connected devices, accessories, mobile and home internet services, satellite TV, home phone services, and various rate plans including Lucky Mobile and Virgin Plus SIM cards.
Which payment methods are accepted at the Bell store?
You can pay at the Bell store using American Express, cash, check, MasterCard, and Visa.
Which brands does the Bell store carry?
The Bell store carries Bell Mobility, Bell Satellite TV, Bell Internet, Bell Home Phone, Bell Total Connect, and Bell Fibe TV.
How can I contact the Bell store in The Centre Mall?
You can contact the Bell store by phone at +1 306-955-7590 or visit their Facebook page at https://www.facebook.com/734951319849698.
What nearby places can I visit when I go to the Bell store at The Centre Mall?
Near the Bell store, you can visit Best Buy Canada for electronics, Soulgood Gift Hobby and Lifestyle Shop for gifts, and Fashion Chronicle for women's clothing.
Are there any other mobile phone stores near the Bell store at The Centre Mall?
Yes, nearby mobile phone stores include WOW! mobile boutique, Fido, and TELUS, all located close to The Centre Mall.
Where can I find food and refreshment options near the Bell store at The Centre Mall?
Near the Bell store, you can enjoy a smoothie at Booster Juice or a treat at Orange Julius, both located within or near The Centre Mall.