The UPS Store

4.0
81 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2494 in Sioux Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Budget Blinds, Across Parking Lot From Target.

Details

  • DeliveryNot available

Location

The UPS Store
832 S Highline Pl, Sioux Falls, SD
57110, United States

Hours

Reviews

4.0
81 reviews
5 stars
54
4 stars
8
3 stars
2
2 stars
2
1 star
15
  • DB
    Dori B.
    1 day ago
    1.0
    I was caught off guard by false advertising, so I am relaying my experience in the hopes that others aren't also cheated. As the old adage states, "Forewarned is forearmed!" I had a package after Christmas, and before New Year's, that I wanted to send to a friend. It wasn't an emergency that it get there in 2 days, but it was a VERY EXPENSIVE, very elegant wool coat, and it's January - the perfect time for this gift! I needed it packed well so it would travel SAFELY, and COMPLETELY INSURED, all of which I knew I couldn't accomplish through the US postal service. So I took the coat, and a few other items I had bought to go with it, to the UPS STORE, thinking I would be SENDING my package via UPS. So when my SHIPPING CHARGE, ALONE, was $81.91, NOT including insurance or packing, I was not surprised. The SUPPOSED UPS AGENT advised me that my package would be to its recipient in TEXAS (from here in Sioux Falls) by December 31st, a mere TWO DAYS. I was shocked, and delighted, and gladly paid the $81.91, thinking that UPS was going to be traveling my package to Texas so my friend would get her gift in time for New Year's. When JANUARY 2 came, and the package WASN'T EVEN IN THE UPS SYSTEM, I knew something was wrong, and I had paid $82 I didn't need to spend! Turns out, as you can see from the contract, THE UPS STORE SHIPS FOR USPS!!!! IF I HAD WANTED TO SHIP USPS, I WOULD HAVE GONE TO USPS, AND SPENT A WHOLE LOT LESS FOR THE PRIVILEGE, THANK YOU VERY MUCH!!!! Just for perspective, I sent a similar package to Dallas, TX a few days later, ACTUALLY VIA USPS, and it cost me $38.85. The size and weight of the box I MAILED through the US postal service was actually LARGER than the box the UPS Store mailed, but was $45 cheaper. Dumb me, I thought I was shipping UPS, and that it would get there BEFORE New Year's Day. Buyer's BEWARE!!!!! This is NOT A UPS SHIPPER!!!!
  • AM
    Amy Marschall
    Dec 31, 2025
    5.0
    Fantastic service, staff is always really friendly. They have been very helpful to my small business. Wouldn't be here without them!
  • RH
    Rileigh Hoffner
    Oct 4, 2025
    5.0
    Returned an Amazon package, super easy and quick!
  • PC
    Paula Coome
    Sep 26, 2025
    1.0
    Store 2494, the Office Manager, Rebecca, was very rude and would not allow me to borrow tape to put my return label on the box and seal the box. She wanted me to buy an entire roll of strapping tape to put my label on my box. I will never do business there again. I took my items to another UPS store further away and that store was wonderful. The associate at that location helped me with everytthing.
  • TC
    Tina C
    Aug 16, 2025
    5.0
    This store is farther away from me than the other 2 in town, but I keep coming back because Bailey is so kind, even when I am doing tons of Amazon returns. She’s great with customer service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular opening hours of The UPS Store in Sioux Falls?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, and on Saturdays and Sundays from 9:00 AM to 3:00 PM.