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The UPS Store

3.3
(132 reviews)

Business Details

1329 Eglin St, Rapid City, SD
57701, United States
(605) 716-5231
https://locations.theupsstore.com/sd/rapid-city/1329-eglin-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6710 in Rapid City offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Five Guys And Blaze Pizza.

Details

  • DeliveryNot available

Location

The UPS Store
1329 Eglin St, Rapid City, SD
57701, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
5/10/202610:00 AM - 3:00 PM
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.3
132 reviews
5 stars
71
4 stars
4
3 stars
3
2 stars
4
1 star
50
  • EB
    Emma Blades
    Apr 17, 2026
    1.0
    We have had 2 MAJOR issues at this UPS location. First time they tried to accuse us of fraud because their employee lied about what she charged — her error. And before even checking anything out the manager tried to call and harass my husband threatening legal action. Physically had to go in and put the situation straight in which they apologized. Now for the situation this last week. Ordered 5 day shipping and PAID for 5 day shipping, somehow a 3 day shipping label or whatever got printed. So what do they do? Call us and demand we pay the rest for 3 day. So we had to tell them no, we want the 5 day. Again, something we have no control over and is done by employees (we don’t print the labels or create the prices, we just pay?) Stop harassing the customers!!! Fix your own problems. Honestly one way or the other the management is failing here. Either hire more competent employees or get a new manager. Smh. Response 4/21/2026 Yes. It’s your store. I have the voicemail you left, actually both. Nice try, but if you’d like I can actually file a complaint with the BBB. UPS needs to investigate this location.
  • BS
    B S
    Mar 19, 2026
    1.0
    Go somewhere else. Awful customer service . Horrible management.
  • TB
    Tyler Brown
    Mar 11, 2026
    1.0
    It used to be cramped, but they finally remodeled it... to be even worse!!! The federal government could have designed it better.
  • BH
    Bo Hendricks
    Mar 10, 2026
    1.0
    Rude
  • PS
    Prairie Sky
    Feb 19, 2026
    3.0
    Staff attitude is unfriendly when asked a question. It was early in the day and only one other customer was in the store.

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