Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 500 East Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
170 reviews
5 stars
50
4 stars
7
3 stars
5
2 stars
11
1 star
97
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported packages being lost, misdelivered, or not delivered at all, often citing lazy or unhelpful delivery personnel.
Customer Service
While some customers praised the friendly staff, many expressed frustration with unresponsive customer service, long wait times, and difficulty reaching someone by phone.
Efficiency
Customers frequently noted long lines and understaffing at the counter, leading to delays in service.
Mixed Experiences
Some reviews highlighted positive experiences with specific services like passport processing, but these were overshadowed by overall dissatisfaction with mail delivery.
Operational Problems
Issues with the internal processes, such as incorrect tracking updates and failure to deliver packages, were commonly mentioned.
- AAAnonymous AnonymousNov 12, 20251.0YOU CAN NOT DROP OF A SINGLE ENVELOPE UNLESS THEY ARE OPEN. THERE ARE NO DROP OFF MAILBOXES OUTSIDE. YOU HAVE TO TAKE WORK OFF TO SEND 1 ENVELOPE....
- TBt baileyNov 5, 20255.0nice, clean
- ADAustin DominquezOct 23, 20251.0Worse mailing services to use the person never even knocked or left an attempt to reach me just left. Pathetic
- BJByron JonesOct 17, 20251.0I would like an explanation why the PO Box area is closed, we pay too much to not have access to the boxes after 9pm! Lower the price or open the doors or find a way to deal with the loiterers!!!!!
- SSSentinelAug 26, 20251.0Of all the mail pieces I ever received (so far living here), your mail carrier had to put the one with a check made out to me in another neighbor’s mailbox. Luckily, my neighbor was honest enough to give it back to me. However, I am not happy that it was opened. A little attention to detail is required. I completed a complaint online and no response has yet been received. In fairness: The customer service inside this location is better than most USPS places I have ever been to.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 500 East Blvd?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this postal location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online; however, limited walk-in hours are available at select locations.
What are the hours of operation for this United States Postal Service branch?
Monday through Friday, 8:00 AM to 5:30 PM; Saturday, 8:30 AM to 12:30 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID to the local Post Office.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for exact times.
Where is the Rapid City Post Office in relation to this USPS location?
The Rapid City Post Office is a nearby post office public service and government location close to the USPS branch at 500 East Blvd, making it convenient if you need additional postal services.
What nearby accommodations are available if I am visiting the Post Office from out of town?
The Super 8 Motel, a nearby hotel and holiday rental, can provide convenient lodging during your visit to the Postal Service at 500 East Blvd.
Which nearby food options can I consider before or after visiting the Post Office?
The Mud Hole of the Black Hills and The Mud Hole cafe, both nearby American restaurants and cafes, offer dining options close to the USPS location.
Are there local services for health and wellness near the USPS office?
Yes, several chiropractors including Family Chiropractic Health Clinic, Black Hills Chiropractic, New Life Chiropractic, and Rapid City Chiropractor are located near the Post Office for your wellness needs.