Brand Certified
United States Postal Service
2.4(180 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
500 East Blvd, Rapid City, SD
57701, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 East Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.4
180 reviews
5 stars
51
4 stars
7
3 stars
5
2 stars
11
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor communication and lack of assistance.
Delivery Issues
Numerous complaints about packages being marked as delivered but not received, along with delays and misdeliveries.
Long Wait Times
Customers frequently noted long lines and understaffing, leading to frustrating wait times.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
- DADarling AngelFeb 3, 20261.0I don’t even know what to say. I received my W-2 for you know important tax’s? Yea. They sent my letter in a plastic bag and put a sticker saying “we care” CLEARLY NOT its ripped on the side to the point you can’t even see half of my information or my name
- MCMegan CrumleyJan 28, 20265.0I have NEVER had a negative experience at this PO. Yes, there is almost always a huge line, but the clerks handle it well, and they are never rude and they never rush you. I've always been impressed with their efficiency and grace. A little kindness on the customer side goes a long way as well. :)
- MGmia gerlachJan 25, 20261.0Refuses to deliver mail to the same address I’ve lived at for over 4 years. Looking into a small claims for all the money I’ve spent in returned mail fees
- MGmitchell gannonJan 6, 20261.0My package said was delivered yesterday on my Amazon but it’s not in my mail box or nothing so know I have to go down to the post office and see if it’s there
- ADAlexia DachtlerDec 30, 20251.0Staff are extremely low energized and rude. Whole line and still taking there sweet time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 500 East Blvd?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this postal location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online; however, limited walk-in hours are available at select locations.
What are the hours of operation for this United States Postal Service branch?
Monday through Friday, 8:00 AM to 5:30 PM; Saturday, 8:30 AM to 12:30 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID to the local Post Office.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for exact times.
Where is the Rapid City Post Office in relation to this USPS location?
The Rapid City Post Office is a nearby post office public service and government location close to the USPS branch at 500 East Blvd, making it convenient if you need additional postal services.
What nearby accommodations are available if I am visiting the Post Office from out of town?
The Super 8 Motel, a nearby hotel and holiday rental, can provide convenient lodging during your visit to the Postal Service at 500 East Blvd.
Which nearby food options can I consider before or after visiting the Post Office?
The Mud Hole of the Black Hills and The Mud Hole cafe, both nearby American restaurants and cafes, offer dining options close to the USPS location.
Are there local services for health and wellness near the USPS office?
Yes, several chiropractors including Family Chiropractic Health Clinic, Black Hills Chiropractic, New Life Chiropractic, and Rapid City Chiropractor are located near the Post Office for your wellness needs.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website