Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 500 East Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.4
177 reviews
5 stars
50
4 stars
7
3 stars
5
2 stars
11
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely poor customer service, including rudeness from staff and difficulty in reaching anyone by phone.
Delivery Issues
Numerous complaints about packages being marked as delivered but not received, along with frequent misdeliveries and delays.
Staff Efficiency
Customers noted long wait times and understaffing, particularly during busy periods, leading to frustration.
Mixed Experiences
While some reviews praised individual staff members for their helpfulness, the overall sentiment was negative regarding the service quality.
- MGmitchell gannon6 days ago1.0My package said was delivered yesterday on my Amazon but it’s not in my mail box or nothing so know I have to go down to the post office and see if it’s there
- ADAlexia DachtlerDec 30, 20251.0Staff are extremely low energized and rude. Whole line and still taking there sweet time.
- RARoberta AsbridgeDec 24, 20251.0Just want phone number for Rapid City S. Dakota 57701. Has my package been delivered. Estimated delivery 12/20. 9534 6256 5349 0848 93
- CCCaitlinDec 23, 20251.0Worst customer service and lack of ability to answer simple questions. Don't answer or return phone calls. Ive lived in many states and this post office is by far the worst.
- NGNicole GaddisDec 8, 20251.0Package says delivered but I didn’t get it. Went to mailman to check other boxes and he barely did anything and just said well maybe I could get my money back. I don’t want that I want my package that WAS delivered.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 500 East Blvd?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this postal location?
Yes, this Post Office accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services?
Yes, most passport services require scheduling an appointment online; however, limited walk-in hours are available at select locations.
What are the hours of operation for this United States Postal Service branch?
Monday through Friday, 8:00 AM to 5:30 PM; Saturday, 8:30 AM to 12:30 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid forms of ID to the local Post Office.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for exact times.
Where is the Rapid City Post Office in relation to this USPS location?
The Rapid City Post Office is a nearby post office public service and government location close to the USPS branch at 500 East Blvd, making it convenient if you need additional postal services.
What nearby accommodations are available if I am visiting the Post Office from out of town?
The Super 8 Motel, a nearby hotel and holiday rental, can provide convenient lodging during your visit to the Postal Service at 500 East Blvd.
Which nearby food options can I consider before or after visiting the Post Office?
The Mud Hole of the Black Hills and The Mud Hole cafe, both nearby American restaurants and cafes, offer dining options close to the USPS location.
Are there local services for health and wellness near the USPS office?
Yes, several chiropractors including Family Chiropractic Health Clinic, Black Hills Chiropractic, New Life Chiropractic, and Rapid City Chiropractor are located near the Post Office for your wellness needs.