FedEx Ship Center

3.8
189 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Rapid City, SD when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2350 E Saint Patrick St, Rapid City, SD
57703, United States

Hours

Reviews

3.8
189 reviews
5 stars
110
4 stars
22
3 stars
10
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package deliveries, including missed deliveries, packages left at incorrect locations, and delays.

Customer Service

Feedback on customer service was mixed; while some praised the friendly and helpful staff, others experienced rudeness and unprofessional behavior.

Communication Problems

Many customers expressed frustration with the inability to reach a live representative for assistance, citing poor phone support and automated systems.

Inconsistency

There were varying experiences with service quality, with some customers noting excellent service while others reported incompetence and delays.

Pricing Concerns

Several reviews mentioned that while the service is generally reliable, it is perceived as expensive compared to alternatives.
  • JG
    Jackpine Gypsies
    2 days ago
    1.0
    Had a Priority overnight envelope sent that was suppose to deliver by 2:00 PM. It did not plus it kept updating it would be there by 8:00 PM. It did not. It claims to be at the facility but would not give any more updates! Needed the envelope for a business transaction by 4:00 on the scheduled day. Terrible communication!
  • ND
    Nicki D
    Nov 5, 2025
    1.0
    Unable to contact them by phone.
  • JG
    Jerry Grace
    Sep 23, 2025
    1.0
    Being a business man for over 40 years I can honestly say, this is one of the worst delivery services that I have dealt with. The drivers are some of the most incompetent people I have come into contact with, I have found them to be liars and excuse makers. I am still waiting for a pkg that was supposedly attempted delivery twice now, we're not even sure what address they went to. They sent a photo of an attempted delivery but there is absolutely no building on our property that matches the photo sent. I drove 45 miles to FedEx this morning after requesting the pkg to stay there 2 days ago and sure enough, they had no idea what I was referencing even after I showed them the confirmation. Excuses and lies = incompetency
  • SR
    Sarah robinson
    Sep 16, 2025
    5.0
    Was an easy process, I kept missing them so I called and set it up for me to pick up ;)
  • JS
    Jamie Smeenk
    Jul 28, 2025
    1.0
    My package was left in the middle of our road at the end of our driveway a half a mile from my house. My husband happened to be coming home and found it on the road. Someone could have ran it over or stolen it. This was nonsense. There is no reason for this.

Frequently Asked Questions About FedEx Ship Center

What are the main services offered by FedEx Ship Center in Rapid City, SD?

FedEx Ship Center provides expedited, standard, and economy shipping services, packing supplies, boxes, and freight options including FedEx Express, FedEx Ground, and FedEx Freight.

What are the operating hours of FedEx Ship Center in Rapid City?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.