Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Rapid City, SD when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.8
189 reviews
5 stars
110
4 stars
22
3 stars
10
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant problems with package deliveries, including missed deliveries, packages left at incorrect locations, and delays.
Customer Service
Feedback on customer service was mixed; while some praised the friendly and helpful staff, others experienced rudeness and unprofessional behavior.
Communication Problems
Many customers expressed frustration with the inability to reach a live representative for assistance, citing poor phone support and automated systems.
Inconsistency
There were varying experiences with service quality, with some customers noting excellent service while others reported incompetence and delays.
Pricing Concerns
Several reviews mentioned that while the service is generally reliable, it is perceived as expensive compared to alternatives.
- JGJackpine Gypsies2 days ago1.0Had a Priority overnight envelope sent that was suppose to deliver by 2:00 PM. It did not plus it kept updating it would be there by 8:00 PM. It did not. It claims to be at the facility but would not give any more updates! Needed the envelope for a business transaction by 4:00 on the scheduled day. Terrible communication!
- NDNicki DNov 5, 20251.0Unable to contact them by phone.
- JGJerry GraceSep 23, 20251.0Being a business man for over 40 years I can honestly say, this is one of the worst delivery services that I have dealt with. The drivers are some of the most incompetent people I have come into contact with, I have found them to be liars and excuse makers. I am still waiting for a pkg that was supposedly attempted delivery twice now, we're not even sure what address they went to. They sent a photo of an attempted delivery but there is absolutely no building on our property that matches the photo sent. I drove 45 miles to FedEx this morning after requesting the pkg to stay there 2 days ago and sure enough, they had no idea what I was referencing even after I showed them the confirmation. Excuses and lies = incompetency
- SRSarah robinsonSep 16, 20255.0Was an easy process, I kept missing them so I called and set it up for me to pick up ;)
- JSJamie SmeenkJul 28, 20251.0My package was left in the middle of our road at the end of our driveway a half a mile from my house. My husband happened to be coming home and found it on the road. Someone could have ran it over or stolen it. This was nonsense. There is no reason for this.
Frequently Asked Questions About FedEx Ship Center
What are the main services offered by FedEx Ship Center in Rapid City, SD?
FedEx Ship Center provides expedited, standard, and economy shipping services, packing supplies, boxes, and freight options including FedEx Express, FedEx Ground, and FedEx Freight.
What are the operating hours of FedEx Ship Center in Rapid City?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 5:30 PM and is closed on Saturdays and Sundays.
What payment options does FedEx Ship Center accept?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I purchase packing supplies at FedEx Ship Center in Rapid City?
Yes, FedEx Ship Center offers FedEx Express Packaging, boxes, and shipping supplies for purchase.
How can I schedule a residential delivery or hold my shipment for pickup at FedEx Ship Center?
You can schedule residential deliveries or have your FedEx shipments held for pickup through FedEx Delivery Manager services available at the center.
What brands of shipping does FedEx Ship Center in Rapid City service?
The center services FedEx Express, FedEx Ground, and FedEx Freight brands.
Is there a FedEx Drop Box near the FedEx Ship Center for quick shipments?
Yes, there is a FedEx Drop Box nearby which provides convenient options for shipping packages and freight services.
What other automotive services are located near FedEx Ship Center?
Nearby automotive-related businesses include Millions Motor Sport, a car dealer and automotive parts provider, Rapid Towing, Sumners Automotive for repairs, and Mels Auto Body for auto body services.
Are there any dining options close to the FedEx Ship Center in Rapid City?
Yes, nearby you can find Valley Sports Bar and Grill and Valley Sports Bar & Grill, both providing bar and grill dining experiences.
How can nearby storage facilities benefit customers of FedEx Ship Center?
Nearby self-storage facilities like Westar Storage LLC offer convenient options for customers needing temporary or long-term storage solutions alongside their shipping and packaging needs.