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Visit your local Post Office™ at 500 Main Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Have to wait 2 weeks for one package because they just have it sitting there for 4 days
PR
Peyton Rademacher
Sep 5, 2025
1.0
Delivered my package to an address with a different zip code
LS
Lauren Stanley
Aug 8, 2025
2.0
We had to leave for a month for an internship over the summer, and we knew we’d have a title to our motorcycle coming so I went in to put our mail on hold. End of the month when we came back my husband went to pick it up and they said they didn’t have ANY of our mail for the month, she was snippy and rude. So I went in assuming i was just a mistake from the names since I signed the paperwork for it. The clerk didn’t take my name, ID, or address, went back for 10 seconds and came back saying that they didn’t have it, and when I asked if she could check again with all the information she came back in 20 seconds and said nothings there. I asked what I should do because it had a lot of mail and she said “I don’t know, I can’t do anything about it” and when I said that we had a vehicle title she said “K…” with such an attitude like it wasn’t a big deal, like we can’t drive the vehicle till we have our title. I asked if there was anyone who could help with it, and she said “he's not here, he stepped out.” Okay, can I wait for him then I asked, but nope told me he’d be back later and I’ll be called. I called the USPS customer service number and had a service request finished within 20 minutes, apologies for the staffs rudeness, and 2-3 day time frame to locate our MONTHs worth of mail and motorcycle title, but it had to be directed to the local post office again anyway so I guess I just don’t get my mail. Horrible, rude, lazy service. Still haven’t been contacted. UPDATE: got a call front manager after I put in a service request online, not from my request in person. Said the clerk would be delt with and still said the title isn’t with them and we’ll have to talk to the people that sent it. He was overall polite.
MT
Manuel Tubandt
Feb 8, 2023
1.0
All of my recent packages were delayed even though it was out on delivery. Literally the dumbest thing ever
TT
Tracer
Dec 28, 2022
1.0
Been waiting on a small package for awhile got a notification saying they attempted the delivery but that the driveway and front porch weren't shoveled...they've been cleared all day long, they could put the mail in the mailbox but couldn't put the package in the mailbox or on the front porch that was cleared, very lazy and will be calling in the morning!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 500 Main Ave?
At 500 Main Ave, you can send mail and ship packages, purchase money orders, access Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and usually offers passport photo services by appointment.
Do I need an appointment to use passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 500 Main Ave?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I rent a PO Box at this Post Office and how do I apply?
Yes, you can apply for a PO Box online or in person. To start online, visit the USPS website to search availability and reserve a box.
Are PO Boxes accessible after regular business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, though access hours may vary by location. Check with your local Post Office for details.
How much does it cost to get a passport photo at this Post Office?
The current fee for a passport photo is $15 at USPS locations.
Where can I grab some food or coffee near the Post Office at 500 Main Ave?
Nearby, you can visit Cottonwood Coffee for coffee and casual dining or Boss' Pizza and Chicken if you're in the mood for pizza.
What nearby places can I visit for relaxation or wellness after visiting the Post Office?
You can visit Skin by Tay spa, Beauty Society & Co., or McCormick Acupuncture Natural Medicine of Brookings for beauty and wellness services nearby.
Are there any local community or social service organizations near the Post Office?
Yes, Volunteer Service Bank and Brookings Regional Builders Association are nearby and offer community services and support.