United States Postal Service

2.3
51 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 909 Liberty St E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
909 Liberty St E, York, SC
29745, United States

Hours

Reviews

2.3
51 reviews
5 stars
15
4 stars
2
3 stars
0
2 stars
1
1 star
33
  • SS
    Sigmone
    4 days ago
    1.0
    I’ve had repeated negative experiences at this USPS location, consistently involving the same employee. Each visit feels unnecessarily unpleasant. The service is dismissive, rude, and condescending, with no greeting or basic courtesy offered to customers. When customers come in needing help, it’s because USPS staff are supposed to be the experts. Instead of guidance, the attitude comes across as “you should already know,” which is unprofessional and unhelpful. Mistakes or missing information are treated with impatience rather than assistance. Customer service is a core part of this job, and unfortunately, that standard is not being met here. After multiple uncomfortable interactions, I will be going out of my way to use a different post office rather than return to this one.
  • MA
    M A
    Oct 9, 2025
    1.0
    Depends on your luck and something else “ I don’t want to say it”, either you get a little piece of tape or returned because of it. Then you go buy tape and come back. Good luck
  • DL
    Des Lenee
    Aug 18, 2023
    1.0
    I don’t know what’s going on here but you guys need to get it together. So unprofessional losing people’s packages and marking them as “pre shipment” instead of shipped. Unacceptable. Beware!
  • JT
    Jordan Thomas
    Oct 31, 2022
    1.0
    I hate you have to even give it one star to make a review. I've had nothing but issues from this Post Office. They ignore pick up request, they leave your packages out in the rain getting destroyed out of complete lack of common sense and laziness - when you have a covered front porch!!! They ignore delivery placement requests for packages but have the audacity to send a confirmation email stating they did what was requested. The customer service is horrendous.. I have made so many complaints through USPS and they claim it will change and nothing has. I've even gotten emails from whoever Lorraine is stating that things are going to get better and honestly I think it's gotten worse - and when the carrier does come through my driveway he drives through it so fast slinging gravel everywhere, even though I've requested him not to, dogs and kids thank God have never been in the way. This whole Post Office needs revamping and everyone fired and replaced with people with common sense and decency that do the jobs they are paid to do.
  • EW
    Elizabeth Workman
    Jun 20, 2022
    1.0
    If I could give it a zero star I would. It’s never open. So much inconvenience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.