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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1535 Platt Springs Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1535 Platt Springs Rd, West Columbia, SC
29169, United States
Hours
Reviews
2.1
213 reviews
5 stars
46
4 stars
12
3 stars
4
2 stars
10
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Some employees provided excellent service and were helpful, while others were reported as rude and unprofessional.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked as delivered when they were not.
Wait Times
Customers experienced long wait times at the post office, leading to frustration.
Communication Problems
Customers reported difficulties in reaching the post office by phone and receiving accurate information about their packages.
- DMDon Miller6 days ago4.0Teller never smiled at me.
- BMBrandon MillerDec 9, 20255.0I had a mishap with a package and I had to talk to a supervisor. They got me in contact with Ms K Green (shout out to ms green) and she ended up finding it.
- RBRobert BrockDec 4, 20255.0My wife and I needed a package mailed but was unsure of the best way to do it. We asked a postal worker in this facility to help us and she was amazing. Her name is Emmie and she showed us the proper way to prepare our shipment. We appreciate her and this facility.
- CSChris SNov 29, 20251.0Just came back from a 15 mile round trip to this post office to retrieve a package that was deemed “undeliverable” by a fill-in postal worker yesterday. In reality I watched him drive his truck straight past my house without stopping to even attempt to deliver the package ( approximately 30 feet from vehicle to door). So……if you are lazy, can’t lift anything over 1 and 1/2 pounds or are just plain incompetent the US postal service is hiring!
- TTTaylorNov 28, 20251.0So they said they attempted a delivery and never did. I then went to the post office to pick up the package and the lady took 15 min to find it and kept checking to see if there were people behind me and then decided to play what looked like hide & seek in the back. While I was standing there, the rest of the people behind me were helped and sent on their way. I understand it’s cold and the holidays but if you don’t wanna deliver then don’t be a carrier. I wish I knew the carriers name because this is the second time this has happened
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in West Columbia?
The United States Postal Service is located at 1535 Platt Springs Rd, West Columbia, SC 29169.
What are the operating hours for the United States Postal Service at 1535 Platt Springs Rd?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and closed on Sundays.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State. Most locations also provide passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
How much does a passport photo cost at the United States Postal Service?
The fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office and how do I reserve one?
You can apply for a PO Box online or in person. To reserve one online, visit https://www.usps.com/manage/po-boxes.htm and follow the instructions.
What other services does the United States Postal Service at 1535 Platt Springs Rd offer?
Services include mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Are there nearby places where I can shop or eat before or after visiting the Post Office?
Yes, nearby places include Tienda San Marcos for groceries, Arby's for fast food sandwiches, and Topp Dawgs Liquor Store for drinks.
Is there a nearby pharmacy close to the Post Office at 1535 Platt Springs Rd?
Yes, CVS Pharmacy is nearby providing convenience and pharmacy services, which could be convenient for customers visiting the Post Office.
What nearby services are available if I need home or cleaning assistance near the Post Office?
We Wash Windows SC offers window installation and home cleaning services close to the Post Office location.