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Visit your local Post Office™ at 11219 Highway 221 S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I’ve heard a lot of complaints about our new mail woman. Mail & packages going to the wrong houses. My neighbor got a couple of my packages & brought them over. No biggy. But I had important documents come the U.S. Department of State. It clearly says on the envelope not to bend. It was in my box folded in half & crammed in there with a bunch of other mail & packages. This is unprofessional & unacceptable. My documents I’ve waited almost 2 months for are ruined. I worked for the post office for 12 years. I’ll take this up as far as I can. Something can & needs to be done
TB
TJ Belisle
Oct 6, 2025
1.0
This is the worst excuse for a post office I have ever seen. The so called post master is VERY rude, and refused to identify herself, and has no identification visible, she is trying to trespass me for attempting to file a complaint. Waiting on the cops now.
SG
Scott G
Nov 8, 2023
5.0
They have always been nice to me and do their job. It’s probably not easy dealing with the public but they do a great job. Went out of their way to help last year when I moved here.
Thanks!
LN
Linda Nobles
Sep 17, 2021
5.0
Our ladies at our post office now are so wonderful. So glad that mean lady is finally gone. I believe that it really takes a special kind of person to work with the public. We are so blessed in this case, Thank ya'll. Ya'll now have 10+🌟
CR
Chase R
Jan 26, 2018
1.0
They left an attempted delivery notice in my mailbox when I was sitting at home. I guess to lazy to get out of the car and ask for my signature.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 11219 Highway 221 S offer?
The Post Office provides mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment to use passport services here?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-ins are available at select locations.
What are the business hours of this Post Office?
Monday through Friday: 9 AM - 1 PM and 2 PM - 4 PM; Saturday: 9 AM - 10 AM; Sunday: Closed.
How can I get a PO Box at this location?
You can apply online or in person with two valid IDs and a completed application form. Online reservations are available at the USPS website.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Check with this Post Office for specific access times.
Is there a fee for passport photos at this Post Office?
Yes, the fee for a passport photo is $15.
What nearby stores can I visit when I come to the Post Office?
Nearby you can find Family Dollar and Dollar General for discount shopping and groceries, useful for quick errands before or after your visit.
Where can I access money transfer services close to this Post Office?
Western Union, located nearby, offers money transfer services if you need them alongside postal services.
What local facilities are near this Post Office for community interests?
Paws Animal Wildlife Sanctuary provides wildlife and community services, and Waterloo United Methodist Church offers religious activities close by.