United States Postal Service

Reviews

• GM

  Gionna Macomber

  Sep 16, 2025
  1.0
  This post office has been consistently unprofessional and unreliable. Certified mail and packages requiring a signature are never handled correctly. I receive no slips, no knocks, no notice at all. Unless I put my mail on hold and drive to the post office myself, I have no way of knowing when important mail arrives. The carrier has also been openly rude and careless. I have video footage of her throwing packages into my yard, which has damaged items. Mail has gone missing and even been held without explanation. When I filed a complaint, I was quickly told “that’s policy,” but that doesn’t excuse the lack of basic communication or the poor handling of mail. Rural delivery may have its limitations, but professionalism and accountability should still be expected. Worst postal service I have ever received mail from, their 1 star rating overall is for a reason.
• JG

  Jason Grimsley

  Feb 15, 2025
  1.0
  Postal Service seems to think it’s best to leave a package on our small back stoop that’s uncovered so our packages can get rained on. That big thing on the front of our house is called a wrap around porch and you’re more than welcome to leave our packages there.
• JT

  Josie Thompson

  Nov 16, 2022
  1.0
  I’m only putting one star because I have to. This is the worst post office I have ever dealt with. A week ago, my mailbox was ripped out of the ground during a car accident, and I didn’t get a new one put up until today. I had an Amazon order coming today, and got a notification that the “customer requested package be held at the facility” I called to ask if I could pick it up, and the lady asked me what my address was. I told her, and asked if my husband could pick up the package for me. She asked if he had an ID with our address on it. I told her his ID doesn’t have our new address yet, and I don’t have an ID at all. She rudely says “I don’t understand why you don’t have an ID”, like it’s any of her business. A few hours later, my uncle goes to the post office because his ID has the right address, and not only does he not get asked for ID, they say they don’t have any packages for our address, which is a lie. Now my order says that a reschedule request has been received. How can you reschedule my delivery if you don’t have my package? This post office is a joke. They are as rude as it gets, and incredibly unprofessional. She’s lucky I didn’t get her name because I’d file a complaint against her.
• CH

  Connie Hartley

  Nov 22, 2021
  4.0
  The staff there have always been friendly and helpful. It's much better than dealing with the lines and often rude clerks at the main post office in Florence.
• JM

  just Me

  Sep 22, 2018
  1.0
  Where do I start. Yes when I call the main office they are always polite, but as far as results they haven’t done anything about the 5 package that are currently missing. An they aren’t leaving any notifications that they’ve been to my residence. Jus not delivering any of my packages, they are jus returning them as soon as they come to the post office. This is so hurtful an unexceptable Something has to be done . I’m always home Monday morning I will go there to make a complaint.

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