United States Postal Service

1.8
164 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4359 Wade Hampton Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4359 Wade Hampton Blvd, Taylors, SC
29687, United States

Hours

Reviews

1.8
164 reviews
5 stars
24
4 stars
6
3 stars
3
2 stars
4
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over their interactions.

Staff Attitude

Many customers noted that employees appeared miserable and unengaged, contributing to a negative atmosphere.

Service Efficiency

Customers reported issues with long wait times, inconsistent service hours, and problems with package delivery and collection.

Mixed Experiences

While some customers had positive experiences with individual employees, such as Kendrick and Bridgett, these instances were overshadowed by the overall negative feedback.

Facility Issues

Complaints included uncleanliness, broken kiosks, and inadequate service hours, leading to a poor overall impression of the location.
  • RR
    Robert
    Nov 10, 2025
    1.0
    One Star because everyone else is rating it.
  • KS
    Katie Shank
    Nov 6, 2025
    1.0
    I’m lucky to get my mail a few days of the week. My partner and I have been complaining about mail never getting delivered all year. I’ll be outside to catch the mail man and they drive right past me. You never know when the mail is coming so it’s hard to wait all day on mail that doesn’t come most days. 😞
  • AS
    Anna Sanders
    Oct 15, 2025
    1.0
    This place sure does need new workers!! They are miserable and rude. So I walk in at 1 pm to ask for a passport form and this ole white man with a stuck up face gave me the form didn't say a word to me. I walked to the side to fill out the paper work. Mind I had my newborn and my 4 year old so that complicated things even more. Well I filled it out got back in line this time it was a black woman rude as heck also. I messed up and signed it and she said here you gotta do it again. And asked me if I had an appointment? I said no. Do I need an appointment? She didn't respond so I went to the side and filled out the form again. A big white man was there I was hoping he had a little more manners than the other two but surprise. He walked to the back and asked the black woman to attend me and she said loud from the back " nah she ain't got no appointment" then she came to the counter and tells me I need to go online and make an appointment. So I was mad as heck!! Because why not tell me that in the first place and not have me there with my babies filling out 2 forms. I could have just taken the forms home and make my appointment. But as I see now according to all the bad hass reviews customer service sucks here. Y'all find another post office to go to until they can hire people that really want to work.
  • DL
    Debbie Leroux
    Sep 22, 2025
    5.0
    I don’t understand all the negative reviews; I’ve had nothing but good experiences at this location. My passport application was accepted and submitted successfully with no issues earlier this year. Today we sent my husband’s passport for expedited renewal and were treated with utmost respect and efficiency. Shout out to Bridgett C for her awesome service.
  • EP
    Emily Pitman
    Aug 31, 2025
    1.0
    Looks like my package has been sitting here for some time waiting on delivery I will be calling them when they open

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.