With a focus on the community of small businesses and consumers, Staples in Sumter, SC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful employees.
Printing Services
Customers expressed frustration with the printing services, citing issues with equipment availability and quality of prints, as well as high costs.
Store Cleanliness
The store is generally described as clean, but some customers noted that certain areas, like the copy machine section, appeared dingy.
Product Availability
While some customers appreciated the variety of products available, others mentioned that certain items were out of stock or that the selection was limited.
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april tauber
Dec 30, 2025
5.0
Friendly staff and great service
TC
Terrie Coyote
Dec 16, 2025
1.0
This staples in Sumter sc. The printing section. The girl there at desk is at no use. She doesn't talk,help. Leaves customers to help themselves. If you ask her anything she doesn't reply. All she kept doing was messing with paper bags. I was there over an hour just to send something back in mail. Myself and a gentleman was helped by a very nice man who stayed and helped us. Is there even a manager there? Hope that girl wasn't. Ha I'll never go there again.
KT
Kevin Thomson
Dec 6, 2025
2.0
Stopped by for printing services, basic black and white printing services on legal paper. The employee informed us they were out of paper, which seems odd for an office supply store.
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Tracy Harley
Dec 6, 2025
5.0
Clean store. Fast cashier service.
BH
Burdell Hill
Dec 3, 2025
5.0
Always satisfied with the warm and courteous response I receive when shopping at Staples