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Brand Certified

United States Postal Service

2.3
(167 reviews)

Business Details

10070 Dorchester Rd, Summerville, SC
29485, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10070 Dorchester Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10070 Dorchester Rd, Summerville, SC
29485, United States

Hours

Reviews

2.3
167 reviews
5 stars
39
4 stars
9
3 stars
10
2 stars
8
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Long Wait Times

Numerous reviews mentioned consistently long lines and slow service, often with only one employee available to assist customers.

Delivery Issues

Frequent complaints about misdelivered packages, missed pickups, and overall inefficiency in handling mail and packages.

Mixed Staff Experiences

While some customers praised specific staff members for their helpfulness, others had negative interactions, indicating inconsistency in service quality.
  • KS
    Krystn Smerecki
    Feb 23, 2026
    1.0
    Really poor service. Not friendly. Not well staffed. One guy showed up for his shift and then walked away and left this woman all by herself to deal with a line going out the door. They are very lazy and not helpful at all. Very disappointing.
  • YC
    Yujie Chen
    Feb 18, 2026
    1.0
    So nobody is going to answer the phone?
  • DD
    Dawn
    Jan 19, 2026
    5.0
    They we friendly and helpful!!
  • TJ
    Todd Johnson
    Jan 17, 2026
    2.0
    Everytime I go there they are very slow and long lines
  • CN
    Cheryl Nall
    Jan 17, 2026
    1.0
    Avoid this location! They are slow and very rude. I had my packages ready to go and I still received rude customer service from not only the person helping me but his co-workers as well, as if it was my fault the person helping me was moving at a snail's pace.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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