Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10070 Dorchester Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
10070 Dorchester Rd, Summerville, SC
29485, United States
Hours
Reviews
2.2
157 reviews
5 stars
34
4 stars
9
3 stars
10
2 stars
7
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Delivery Issues
Frequent complaints about missed deliveries, packages delivered to the wrong address, and unresponsive delivery drivers.
Long Wait Times
Customers consistently noted long lines and slow service, often with only one window open to assist a large number of patrons.
Mixed Staff Experiences
While some customers praised certain staff members for their helpfulness, others described negative interactions with various employees.
Operational Inefficiencies
Numerous reviews highlighted issues with the postal system's processes, including lost mail, unfulfilled pickups, and lack of communication.
- SJSabrina JenkinsNov 11, 20253.0Unfortunately there was one person at the counter and the line was long. An employee said he just didn't have the people to bring someone else to the front. They should consider adding another self service machine to this and many other locations. Most appear to have the room for an additional machine!
- MAMatthew AldrichOct 22, 20252.0This post office is notorious for having all kinds of issues. Especially package related and I experienced that shady behavior today. I ordered a very expensive pair of prescription glasses online. When I received my package I noticed on both sides of the box that the corner tabs were pulled down and folded back like someone was trying to peak inside. And you can clearly see on one of the corners that it looks like someone stuck a knife or a tool in there and pushed it down to get separation in the seal to look inside. Very unprofessional and a massive red flag of potential theft.
- SCSharon ConcannonSep 30, 20251.0Terrible rude staff unfortunately I had to encounter Mrs Blake ! there was tape on the counter but she said I had to buy tape if I wanted to use tape or go to any store and buy tape and come back when there was tape available on the counter right there! The other lady seemed sweet and helpful but unfortunately I had the rude one And I would never have gone to the post office if I knew their scanner was not working I wanted to just get it done myself Never going there again ups store on old trolley is way better!
- BDBryce DuboseSep 19, 20251.0The delivery drivers for usps are so lazy it’s not even funny. Every time I need an important package I always get the “No access to delivery location” update. Stating they will deliver it the next day.
- GGGarden GirlAug 29, 20251.0I went to the supervisor of the Oakbrook Post office with a problem that I did not create, explaining that, after escalating to Supervisor at the USPS 800#, they had no solution or explanation. I provided documents helping to illustrate what was wrong. I am upset because my husband passed away, and his estate attorney was sending documents to me that were being returned to sender. I never instituted an address change with the USPS. I am not well, suffering from cancer and chemotherapy treatments. It was difficult for me to come to the Post Office and wait in line. The supervisor flatly told me I was a horrible person, and bad things like this happen to me because I'm a horrible person, and that she didnt cate that i lost my husbandor that i was very ill. If the USPS was a corporate organization, I would have immediately cut ties with them for deplorable service and sub standard technology/processes.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 10070 Dorchester Rd offer?
This Post Office provides mail and package shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Is an appointment required for passport photo services?
Yes, you need to schedule an appointment using the USPS online scheduler for passport photo services.
What are the operating hours of this Post Office?
Monday to Friday: 8:30 AM to 5:00 PM, Saturday: 9:30 AM to 12:00 PM, Sunday: Closed.
Can I rent a PO Box online for this location?
Yes, you can search for availability and reserve a PO Box online through the USPS website.
Do mailbox holders have 24/7 access to their PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Please check with your local Post Office.
Where is this Post Office located?
It is located at 10070 Dorchester Rd, Summerville, SC 29485, United States.
What nearby stores can I visit for discount shopping after visiting the Post Office?
Nearby you can find Dollar Tree for discount groceries and arts & crafts, as well as Community Thrift Store for clothing and discount shopping.
Are there any nearby dining options to try before or after using the Post Office services?
Yes, you can visit Swig & Swine, an American barbecue restaurant, near the Post Office for a meal.
What nearby services are available if I need physical therapy or medical help near the Post Office?
ATI Physical Therapy and Roper St. Francis ATI Physical Therapy - Summerville - Dorchester Road are nearby physical therapy providers you can visit.