Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2876 in Summerville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Old Trolley Road.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
289 reviews
5 stars
184
4 stars
10
3 stars
6
2 stars
15
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few praised specific employees for their professionalism and assistance.
Staff Attitude
Numerous reviews highlight a negative attitude among staff, with reports of employees being dismissive, condescending, or uninterested in helping customers.
Efficiency
The store is often described as busy, with some customers noting long wait times and slow service, although a few mentioned quick and efficient experiences.
Positive Experiences
Despite the negative feedback, some customers reported positive interactions with specific employees, indicating that there are instances of good service.
- NGNora Gorges6 days ago1.0Owner just replied to review 1 day before mine confirming they are OPEN! I live out of state & have been trying to call for a week daily & have emailed multiple times/left voicemails with no response back whatsoever. Every time I call, no matter what time, it goes right to voicemail. I am not sure why I cannot receive any answer back. I understand the holiday season, but the only way my package can be sent back to me (long story from nov) is by making contact specifically with this store that has it, which feels impossible. I have left nothing but polite messages. :(
- CCcristina choDec 24, 20251.0The staff don’t want to help you even if they’re not doing anything. They’ll have you wait in line for the Amazon self return line and if you ask question they get so annoyed and walk away without making sure they’ve helped. Customer service is absolutely ridiculous at this location. Go to the one near rivers (not sure exact address, sry) they’re super friendly and helpful!
- VMVirtuous Women's MinistryDec 9, 20255.0Very very busy location People here are very polite and extremely fast
- SHSharon HilliardDec 2, 20251.0Came in on Dec 2 2025 had terrible customer service was over looked by one of the workers she said she didn't see me standing in line and helped another customer that came in after me when I address her she got an attitude and had words with me and walked off and decided to take the next customer then I asked for a manager and she help me but she really didn't want to hear what I had to say either.i always come to this store this is the first time I experience this and I won't be coming back here
- TTTiffanyNov 13, 20251.0Rudest person there. Condescending without a care, refused to give her name, refused to help.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2876 in Summerville offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store on Old Trolley Road?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #2876 open on Sundays?
Yes, it is open Sundays from 11:00 AM to 4:00 PM. Holiday hours may vary.
What payment methods does The UPS Store accept?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Can I get notary services at The UPS Store in Summerville?
Yes, The UPS Store provides notary services among other business services.
Does The UPS Store offer printing and copying services?
Yes, professional printing and copy services, including sign printing and marketing products, are offered.
Are there any nearby businesses where I can get my car windshield repaired before visiting The UPS Store?
Yes, Windshield Rehab, an auto glass service and windshield repair shop, is located near The UPS Store. You might consider visiting them before or after your UPS Store visit.
If I am at The UPS Store and need a home inspection service, where can I go nearby?
APA Home & Commercial Inspection, LLC is a nearby home inspector service located near The UPS Store in Summerville.
Are there nearby places for event planning or marketing services near The UPS Store?
Yes, Experience Holy City offers event planning services nearby, and Studio Barn Creative LLC provides marketing and web design services close to The UPS Store.