Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2876 in Summerville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Old Trolley Road.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
278 reviews
5 stars
175
4 stars
10
3 stars
6
2 stars
16
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness while others are criticized for rudeness and lack of engagement.
Efficiency
Customers reported long wait times and slow service, particularly during busy periods, leading to frustration.
Professionalism
Instances of unprofessional behavior were noted, with some employees displaying a lack of courtesy and respect towards customers.
Store Environment
The store is generally described as clean and well-maintained, but the atmosphere can be affected by staff attitudes.
Service Reliability
Concerns were raised about the reliability of services, including issues with package tracking and delays in shipping.
- TTTiffanyNov 13, 20251.0Rudest person there. Condescending without a care, refused to give her name, refused to help.
- ARAshley RobersonNov 3, 20251.0They'll help you when they have to but they'll brush you off and send you to self checkout if they're not feeling it. I was mailing a important package back to my employer , the employee came up to the counter and told me to use self checkout which had a line of people in it and then walked away. Really unprofessional. Hopefully I don't have to come back here anytime soon.
- ASAlan SaracinaOct 29, 20254.0Busy location. Took longer than I expected. Just needed to drop of a self addressed preprinted package.
- JJJason JohnsonOct 13, 20251.0I'm a frequent customer of this store, and have been for years. I am not one to write a review, let alone a bad one, but I have some concerns. I witnessed the older black female employee yelling at another customer's child last week, the week of 10/6-10/10, it was very inappropriate. I've noticed this same employee being very snappy with not only myself but other customers that come in on the rare occasion that I have seen her move off of the stool she is always sitting on. I'm not sure what is going on with her, or this store as a whole for that matter, but it has been terrible. I'll be going to the main street location moving forward.
- TGTaylor GianquintoSep 25, 20252.0I honestly try to refrain from leaving negative reviews because maybe people are just having a bad day but it feels like it may be illegal for employees to smile at this location. They move with no sense of urgency or importance for guest satisfaction. It's 1PM while I'm here (currently) and it's like a nursing home. Actually - those in a nursing home might move faster. I recommend going to the UPS store on Dorchester Rd near Publix. The energy is draining at this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2876 in Summerville offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store on Old Trolley Road?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:30 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #2876 open on Sundays?
Yes, it is open Sundays from 11:00 AM to 4:00 PM. Holiday hours may vary.
What payment methods does The UPS Store accept?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store provide mailbox rental services?
Yes, mailbox rental and mailbox services are available at this location.
Can I get notary services at The UPS Store in Summerville?
Yes, The UPS Store provides notary services among other business services.
Does The UPS Store offer printing and copying services?
Yes, professional printing and copy services, including sign printing and marketing products, are offered.
Are there any nearby businesses where I can get my car windshield repaired before visiting The UPS Store?
Yes, Windshield Rehab, an auto glass service and windshield repair shop, is located near The UPS Store. You might consider visiting them before or after your UPS Store visit.
If I am at The UPS Store and need a home inspection service, where can I go nearby?
APA Home & Commercial Inspection, LLC is a nearby home inspector service located near The UPS Store in Summerville.
Are there nearby places for event planning or marketing services near The UPS Store?
Yes, Experience Holy City offers event planning services nearby, and Studio Barn Creative LLC provides marketing and web design services close to The UPS Store.