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The UPS Store

3.8
(168 reviews)

Business Details

104-A Franklin Avenue, Spartanburg, SC
29301, United States
(864) 576-3470

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5628 in Spartanburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Kohl's, H.H. Gregg Center Next To Cartridge World.

Details

  • DeliveryNot available

Location

The UPS Store
104-A Franklin Avenue, Spartanburg, SC
29301, United States

Hours

Reviews

3.8
168 reviews
5 stars
111
4 stars
3
3 stars
2
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting positive interactions and efficient service.

Inconsistency

Some reviews noted issues with service quality, including rude behavior from certain staff members and inconsistent experiences.

Pricing Issues

Several customers expressed frustration over unexpected charges for services like printing labels and packaging, leading to perceptions of unfair pricing.

Store Hours

There were complaints about the store not adhering to posted hours, causing inconvenience for customers.

Overall Experience

While many customers had positive experiences, a significant number reported negative interactions, suggesting a need for improved staff training and consistency.
  • RB
    Richard Beck
    Feb 19, 2026
    5.0
    The professional standard of service given at this store.
  • KG
    Karlie Grice
    Feb 3, 2026
    5.0
    I was greeted with a smile the moment I walked in. The staff was very helpful, and I enjoyed my experience shipping my package!
  • NK
    Natalie Klimovich
    Jan 23, 2026
    5.0
    They are always so kind and helpful. So polite! I’m a small business owner and have they are so reliable and best prices too.
  • CW
    Candyce Winget
    Dec 15, 2025
    5.0
    The UPS professionals were very knowledgeable and courteous. My visit to this store was very quick and efficient as well!!!
  • JL
    jason lewis
    Dec 5, 2025
    5.0
    I've been going to this place for a long time. I'm the owner of jokerman electronics ship all my stuff there. Highly recommend these people especially have a good friend there for many years. His wife and daughter are awesome. If you want to ship a good thing they take good care of you over there at the UPS store

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