Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5628 in Spartanburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Kohl's, H.H. Gregg Center Next To Cartridge World.
Feedback on staff friendliness is mixed; while many customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior from certain employees.
Efficiency
Customers generally appreciated the quick and efficient service, noting that the staff handled busy periods well and minimized wait times.
Management Issues
Several reviews highlighted concerns about management's response to customer complaints and the behavior of certain managers, indicating a lack of professionalism.
Pricing Transparency
There were complaints about unexpected charges and a lack of upfront pricing information, leading to frustration among customers.
Store Hours
Multiple customers reported issues with the store not being open during posted hours, causing inconvenience.
CL
CARRIE LOVING
Nov 9, 2025
5.0
Always gets my packages sent safe and on time
LH
Lisa Harbin
Nov 7, 2025
5.0
They are friendly, efficient and take all the stress of shipping away. All the work is done for you in a friendly manner
PS
Pilar Stinespring
Aug 8, 2025
5.0
Staff are friendly
TH
Tori Hicks
Aug 5, 2025
5.0
Wonderful experience! The staff was so kind.
DT
Desmond Tate
Jun 7, 2025
1.0
I showed up to pick up a time-sensitive package only to find the store closed, even though the listed hours said it would be open. This was incredibly frustrating and a waste of time, especially since I planned my day around it.
What services does The UPS Store #5628 in Spartanburg provide?
The UPS Store #5628 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours of The UPS Store #5628?
The store is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and is closed on Sundays.
Is The UPS Store #5628 open on major holidays?
The store is closed on Thanksgiving (Nov 27), Christmas Day (Dec 25), New Year's Eve (Dec 31), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19), but open with regular hours on Veterans Day (Nov 11), the day after Thanksgiving (Nov 28), and the day after Christmas (Dec 26).
Where is The UPS Store #5628 located in Spartanburg?
It is located at 104-A Franklin Avenue, inside the Kohl's, H.H. Gregg Center, next to Cartridge World in Spartanburg, SC 29301.
What payment options are accepted at The UPS Store #5628?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use mailbox rental services at The UPS Store #5628?
Yes, mailbox rental services are available to receive mail and packages securely.
Are there any nearby stores where I can shop or dine after visiting The UPS Store?
Yes, Kohl's and Big Lots are nearby department stores for shopping, and you might also explore eateries within the H.H. Gregg Center or surrounding retail locations.
What shredding services are available near The UPS Store #5628?
Shred Nations, a professional shredding service, is nearby if you need additional or specialized document destruction services.
Are there fitness or beauty options close to The UPS Store #5628?
Yes, 9Round Fitness offers workout services nearby, and beauty salons like Exoticnailspa3, Orchid Cove Nails, and Edge Salon and Boutique are close for beauty and spa treatments.
How can I contact The UPS Store #5628 for inquiries?
You can call them at +1 864-576-3470 or email store5628@theupsstore.com. They are also active on Facebook and Instagram under 'TheUPSStore5628' and 'theupsstore' respectively.