United States Postal Service

2.6
136 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 634 NE Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
634 NE Main St, Simpsonville, SC
29681, United States

Hours

Reviews

2.6
136 reviews
5 stars
47
4 stars
6
3 stars
2
2 stars
7
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members, like Eman and Chris, received praise for their helpfulness and friendliness, others were reported as rude and unprofessional, leading to a mixed experience for customers.

Delivery Issues

Numerous complaints highlighted consistent problems with mail and package delivery, including misdelivered items, late arrivals, and lack of accountability from staff.

Facility Conditions

The post office facility was described as dirty and in need of repairs, which detracted from the overall customer experience.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, often encountering busy signals and unresponsive staff.

Inconsistent Service

Overall service quality varied significantly, with some customers reporting quick and efficient experiences while others faced long waits and unhelpful interactions.
  • FS
    Fred Siler
    4 days ago
    5.0
    Always friendly and doing their job. I don’t go in for friendship but for service, service is good.
  • JJ
    J-Lo
    Oct 8, 2025
    1.0
    The post master there doesn’t even know their own rules and regulations about filming. She shouldn’t be post master if she don’t know the rules she swore to uphold. You cant trespass someone from the post office without committing a crime
  • JL
    jenniferr lewis
    Sep 28, 2025
    5.0
    Eman is always friendly and helpful excellent service every time.
  • CP
    Cory Powell
    Sep 12, 2025
    1.0
    Extremely unhelpful. Packaged marked delivered, is not in the mailbox. Called for information, was brushed aside. Staff and manager not helpful
  • LT
    Lola Taylor
    Sep 3, 2025
    5.0
    Eman at this Post Office location was very helpful and nice. She helped us to find my packageI. I appreciate her help.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.