United States Postal Service

2.7
140 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 634 NE Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
634 NE Main St, Simpsonville, SC
29681, United States

Hours

Reviews

2.7
140 reviews
5 stars
51
4 stars
6
3 stars
2
2 stars
7
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional, leading to mixed experiences.

Delivery Issues

Numerous complaints about misdelivered mail, packages not being delivered, and delays in service have been reported, indicating significant problems with the delivery system.

Efficiency

Customers appreciate the quick service during their visits, but there are also reports of long wait times and inefficiencies in handling packages and mail.

Staff Knowledge

There are concerns about staff being uninformed about postal regulations and procedures, which has led to frustrating experiences for customers.

Facility Condition

The post office facility is described as needing maintenance and improvements, with some customers noting cleanliness issues.
  • RM
    Richard Manzano
    Jan 3, 2026
    5.0
    I drop packages off almost everyday. It's a very busy office. The smiles and hellos come when they are actually trying to catch there breath. I understand. Keep up the good work and thank you.
  • OB
    Orinda Berger
    Dec 21, 2025
    5.0
    Better pricing than other mailing companies with friendly staff.
  • EE
    Elizabeth Edwards
    Dec 12, 2025
    5.0
    Chris helped us with our child’s passport, super helpful and kind, even though they were super busy. Great customer service. Also our mail carrier for many years, Miss Charlene is the best. Thanks!
  • FS
    Fred Siler
    Nov 20, 2025
    5.0
    Always friendly and doing their job. I don’t go in for friendship but for service, service is good.
  • JJ
    J-Lo
    Oct 8, 2025
    1.0
    The post master there doesn’t even know their own rules and regulations about filming. She shouldn’t be post master if she don’t know the rules she swore to uphold. You cant trespass someone from the post office without committing a crime

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.