United States Postal Service

Reviews

• MM

  Melissa Moody

  Apr 6, 2026
  1.0
  I have had two packages "lost" by this post office. The first one was an Amazon order. It was lost this past March. I was told it was put in my mailbox. I do not have a mailbox, that's the reason I have a post office box. I called Amazon and explained the situation to them. They graciously gave me a replacement at no charge. I went to pick it up, and guess what? They "lost" the replacement as well! Again I was told it was put in my mailbox. I explained again that I don't have a mailbox, I have a post office box. The person I was talking to said she didn't know what to do about it, and that I needed to call Amazon. Again? They are not going to replace the replacement. Something needs to be done about that post office. I'm beginning to think that packages are not lost, they're being stolen. It's a wonder they can find anything in that post office. They have mail and packages piled up all over the place. I'm always getting someone else's mail in my box. Sometimes 2 or 3 different people's. I'm going to file a complaint to USPS today. It used to be that working for the post office was a privilege, and you were proud to work there. The office staff there doesn't even wear the uniforms. Stay away from the Salem post office!!!
• CM

  Chris Moore

  Mar 23, 2026
  1.0
  We are constantly getting someone else's mail from a completely different area in Salem. Not even close to our address. I had ordered something and was informed by the tracking that it was delivered. Again, my package was delivered somewhere else as it finally was delivered 2 weeks later in the packaging that was torn open by whoever it was delivered too. Just this last week I had a card in my mailbox that stated they tried to deliver 2 envelopes that required signature. No one came to my door. I know this for a fact as I was home all day. The card also had no name or address on it so I had to drive to post office.
• JM

  Jeffrey Meadows

  Feb 28, 2026
  5.0
  I have had nothing but great experiences with this post office. One example is my dog recently had heart surgery and cannot be excited. I told my mail person about this and she goes to great lengths to deliver our packages as quietly as possible even parking farther out to carry them to the porch. They have also been incredibly helpful when I have to go in person to the office.
• PS

  Paul Smith

  Dec 10, 2025
  1.0
  Packages left on the ground at the street. Sometimes we don't receive our mail for 2 or three days. Mail doesn't get delivered until 7p.m or so. The post office flag is in complete tattered condition the landscaping at this post office isn't done for months in between . I will be filing complaints tomorrow and escalating them beyond this post office as i have tried numerous times to give them the benefit of the doubt... If you don't want to deliver mail and packages..., don't work for the post office. Logan Kipling is Lindsey Grahams aide and thats who I'll be reaching out to tomorrow. Packages have been stolen and they still leave them on the ground near the mailbox on a busy street. Collectively we need to hold them accountable. People need to lose their jobs unfortunately. They get into these positions to ride out their time and couldn't care less. Time to get a new job because I wont stop until people are held accountable. 7 times is how many times I've been told the driver had a mechanical breakdown as to why my mail delivery didn't occur...nonsense. we have waited for a birthday card for my son for 11 business days mailed from Boston...Im coming for your Jobs starting tomorrow 12-11-25... I assure you, your days are numbered..
• JT

  James Toppe

  Nov 17, 2025
  1.0
  Worthless

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