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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3876 in Rock Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Manchester Village Shopping Center @ Dave Lyle Blvd & I-77.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
125 reviews
5 stars
100
4 stars
5
3 stars
2
2 stars
3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and efficient, with many specific mentions of employees like Denise, Hannah, and Keleigh going above and beyond to assist customers.
Store Cleanliness
Customers frequently note that the store is clean and well-maintained, contributing to a positive shopping experience.
Service Efficiency
Many reviews highlight the quick and efficient service provided, with minimal wait times even during busy periods.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding fees for services like printing shipping labels, which they found to be excessive.
Mixed Experiences
While many reviews are positive, there are a few negative experiences regarding package handling and customer service, indicating inconsistency in service quality.
- LELaCharles EstateJan 5, 20265.0Denise Dicknite at the UPS Store on John Ross Pkwy is absolutely fantastic. She was kind, patient, professional, and completely spot on with her service from start to finish. She took the time to explain my options clearly, made sure everything was done correctly, and never made me feel rushed—even when I had questions (you know, the “just one more thing…” kind). It’s rare to find customer service that’s both efficient and genuinely pleasant, but Denise nailed it. If great service were a package, she’d have it perfectly wrapped, labeled, and shipped ahead of schedule. 😄 Highly recommend asking for Denise if you’re at this location. She’s the reason I’ll be coming back and the standard everyone else should aim for.
- STSarah TiltonDec 13, 20255.0Very helpful staff. I left my package and ran home to forward email for return label. Apparently they never received that email and they followed up almost 2 weeks later. I sent the return label again, received and receipt very shortly thereafter. Thank you!
- ANAneisha NoblesDec 13, 20255.0I always come to this location and treated with great energy and smiles! Thanks for making returns happy and quick!
- ATAnne TuckerNov 14, 20255.0I always get great services with faxing and sending packages out. Friendly employees and clean store.
- BBBill BraggNov 13, 20251.02 day air envelope never made its destination, no clue or information about its delivery information.
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Rock Hill offer?
The UPS Store in Rock Hill offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store located in Rock Hill?
It is located at 572 John Ross Pkwy, Ste 107, Rock Hill, SC 29730, inside Manchester Village Shopping Center at Dave Lyle Blvd & I-77.
What are the operating hours of The UPS Store in Rock Hill?
Monday through Friday, it is open from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and it is closed on Sundays.
Is The UPS Store in Rock Hill open on major holidays?
The store is closed on November 27, December 25, December 31, January 1, and January 19. It operates on regular hours on November 11, November 28, and December 26.
What payment options are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store in Rock Hill?
You can call them at +1 803-327-1732 or email store3876@theupsstore.com.
Are there any convenient places to grab a snack near The UPS Store?
Yes, sweetFrog Premium Frozen Yogurt, an ice cream and frozen yogurt shop, is nearby where you can enjoy a treat before or after your visit.
If I need professional shredding services nearby The UPS Store, where can I go?
Shred Nations, a professional shredding service, is close by and provides secure document destruction services.
Can I visit nearby contractors when I come to The UPS Store?
Yes, CertaPro Painters of Rock Hill, SC, a contractor service, is located nearby for your home or business painting needs.
How can I easily find The UPS Store in Rock Hill if I'm coming by car?
The store is conveniently located in Manchester Village Shopping Center at the intersection of Dave Lyle Blvd and I-77, which makes it easily accessible by car with ample parking.