The UPS Store

4.5
121 reviews
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Business Details

2736 Celanese Rd, Rock Hill, SC
29732, United States
(803) 342-9999
https://locations.theupsstore.com/sc/rock-hill/2736-celanese-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7673 in Rock Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
2736 Celanese Rd, Rock Hill, SC
29732, United States

Hours

Reviews

4.5
121 reviews
5 stars
104
4 stars
2
3 stars
1
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, providing excellent customer service.

Efficiency

Customers appreciate the quick service and efficient handling of tasks, often noting minimal wait times.

Cleanliness

The store is frequently mentioned as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews praise the service, there are notable complaints about inconsistent service and issues with returns, particularly regarding Amazon packages.

Community Focus

The business is recognized for its commitment to the community, with staff going above and beyond to assist customers.
  • GP
    Gill Payne
    Dec 27, 2025
    1.0
    After selling home and transitioning. I decided to get a mailbox. From “post office “. After a few days of not get them needed paperwork. From real post office. I said just cancel don’t have time to mess with that. Post office no problem. There facility… NO. Have several messages from manger saying I can cancel. But they needed paperwork first. Sure. Over 300 out of a locals pocket. Be careful. Go directly to post office
  • JP
    Jan Phillips
    Dec 4, 2025
    5.0
    Kamal and Kirti truly appreciate their customers. They know their business but also value doing an excellent job for every customer. It’s been a joy to get to know them.
  • SS
    Strauss Moore Shiple
    Nov 22, 2025
    5.0
    The staff is very courteous and professional. They are also quick and attentive to the customers' needs. When there is a line, it goes down fast, smoothly and efficiently.
  • SS
    Samantha Davis Starkey
    Nov 18, 2025
    5.0
    Kind, relatable, and efficient staff. I cannot say enough about how helpful and kind these workers were today!
  • TH
    Tracy Helms
    Nov 11, 2025
    1.0
    Unable to print basic blueprints from the computer. Set print job in the day before and still had to wait 50 minutes the next day to pick up while they worked the print job while helping other customers. Still cannot print the blueprints property and also was unable to send blueprint files via email.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7673 in Rock Hill offer?

The UPS Store #7673 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.