Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Rock Hill, SC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
625 Crown Pointe Dr, Rock Hill, SC
29730, United States
Hours
Reviews
3.1
138 reviews
5 stars
65
4 stars
8
3 stars2
2 stars
3
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise staff like Tyrone and Kim for their helpfulness and friendliness, others report rude and unhelpful interactions, particularly with certain employees.
Efficiency
Many customers appreciate the quick service provided by certain staff members, but others express frustration with long wait times and inefficient handling of their requests.
Professionalism
Several reviews highlight a lack of professionalism among some employees, with reports of rude behavior and poor customer interactions, leading to a negative overall impression.
Positive Experiences
Despite the negative feedback, there are numerous positive comments about specific employees who go above and beyond to assist customers, creating a welcoming atmosphere.
- VRViral Rabara4 days ago5.0Shipped internationally, excellent service from team member Tyrone
- JJJayJoJonnyJan 5, 20265.0Today was my second experience at this store. Back in May, I went here to use their 'shipstix' service to send golf clubs to Manchester, NH. It was a good experience, a few bumps but nothing major. Today, I needed to get some art prints enlarged so they would be suitable for framing. I was immediately greeted by a gentleman named Tyrone who introduced himself as the Manager and indicated his colleague Maria as new and was in training. I said that's fine and waited patiently for about 15 minutes while the two people in the store were being assisted. After about 20 minutes a lady with her hair wrapped up in a colored piece of cloth walked in and put her box down on the counter while she talked on the phone. Then she started talking to the Manager. I looked right at her and said 'excuse me, there are others that are waiting in line'. She got mouthy and said something like well you can just leave and go to another store. I said to her 'There are rude people who always think their time is more valuable than everyone else' and I walked out. The Manager came out to my vehicle and apologized and I told him I had to run another errand and I would be back. I returned in about 45 minute and the problem was gone and I proceeded to have Tyrone assist me. He is knowledgable, professional and helpful. He apologized for the rudeness of the customer. I told him, he didn't need to do that but I appreciated him for coming out to my vehicle to speak to me. I told him, I have encountered rude people many times before and most of the time I let it go but my New Years resolution is to 'call out rudeness' Name it as such and indicated it's not acceptable behavior, I don't care who you are or where you come from. Believe me people, if you allow rudeness and unacceptable behavior to continue common courtesy and civility will disappear. Thanks Tyrone, you turned what started out as a bad experience to a five star review.
- LCLauren CareyJan 3, 20265.0I love the people at this FEDEX. Their service is incredible and I always leave with a smile on my face! I’ve never had that experience at any other shipping company and I ship items 3 to 5 times per week and have for the last few years.
- JKJuergen KaiserlingDec 30, 20255.0For years, I get a warm greeting at this location. Tyrone is busy but always has a few personal words, making the shipping experience so much more welcoming. His staff is equally friendly and super helpful. It's my go-to place for packaging, shipping and other office services.
- VNVivian NguyenDec 26, 20255.0I needed something printed out within the next hour. Tyrone was very helpful in executing it. Parker was also super helpful. He looked to make sure the spelling in 320+ names were correct, and even caught a spelling error and called to fix it before printing. It was a seamless turnout and perfect for my wedding!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Rock Hill offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and more.
Where is FedEx Office Print & Ship Center located in Rock Hill?
It is located at 625 Crown Pointe Dr, Suite 100, Rock Hill, SC 29730, US.
What are the operating hours of FedEx Office Print & Ship Center in Rock Hill?
The center is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I use FedEx Office Print & Ship Center for passport-related services?
Yes, they offer passport photos and online notary services, as well as travel-related services like the RushMyPassport service at their location.
Does FedEx Office Print & Ship Center provide printing for large format materials?
Yes, they specialize in large format printing, including banners, posters, signs, and vehicle magnets.
Are there any fitness centers near FedEx Office Print & Ship Center in Rock Hill?
Yes, there are nearby gyms like 9Round Fitness and FightFit Fitness, convenient for customers looking to work out before or after their visit to FedEx.
Where can I grab a quick meal near FedEx Office Print & Ship Center?
Nearby dining options include Jack in the Box for fast food, Dunkin' for coffee and donuts, and Hangry Joe's Hot Chicken & Wings for quick chicken meals.
Are there any educational services close to FedEx Office Print & Ship Center?
Sylvan Learning, a tutoring and test preparation center, is located nearby, making it convenient for families visiting both places.
What online resources are available for FedEx Office Print & Ship Center customers?
Customers can use the FedEx Mobile app available on iOS and Android, and visit the website for services like Print Online for convenient document uploads and pickup.