The UPS Store

Reviews

• LA

  Latonya Aiken

  Jan 16, 2026
  5.0
  Always helpful and kind. Great Customer service
• LW

  Lynn Whetsell

  Jan 14, 2026
  5.0
  The best UPS store to ever exist! They have the most fantastic employees and always give excellent customer service! They are always so helpful and friendly and go out of their way to make sure anything that you need is taken care of! The available self serve prepaid label and Amazon kiosk is also awesome!
• DL

  Delena Lawson

  Jan 7, 2026
  1.0
  Don't go to UPS in Orangeburg to mail off any timesheets or important documents in a timely manner because you may get the same treatment. I was given false information by 1 of the agents. Im not sure if she was new or what but she stated my timesheets would get to the destination in 2-3 days and she was so wrong. I purchased the service based on info she gave me. Well my timesheets wont actually get there until 6 days after the date she gave me. She didnt even SAY, IT WAS NO GUARANTEE IT WOULD GET THERE IN 2-3 days either. She left that part off. If she had, I would not have taken a chance luke that. To me the lady just took my money because I didnt receive the service as she stated I would. When I asked the manager to review their video to validate what I was reporting she told me that I need a search warrant for her to review the video of her agent giving me false information. Wow she wouldn't even look into it. How unprofessional!! Well now I got to wait 3 weeks to get paid because your agent gave me false info and you dont even care!! Some ppl just dont need to be in customer service at all. UPS is only good for returning packages you purchased & you have to send it back and just shipping items that has no timeframe. This is so disappointing!! They wouldn't return my $. Just kept saying the post office is responsible. No they not because the post office didnt stand there given false info YOUR AGENT DID!! She undoubtedly dont know what she's talking about and need to be re-trained.
• UR

  Ursula O Robinson

  Jan 2, 2026
  5.0
  I get lots of packages in my Mail Box and whenever I come they help put them in my car.. they are wonderful people and so helpful! Star worthy treatment!
• DJ

  Dolores Johnson

  Jan 2, 2026
  5.0
  Excellent services.Staff very pleasant.

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