United States Postal Service

2.5
128 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 621 6th Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
621 6th Ave S, North Myrtle Beach, SC
29582, United States

Hours

Reviews

2.5
128 reviews
5 stars
40
4 stars
9
3 stars
2
2 stars
4
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, particularly mentioning a specific employee named Mary.

Delivery Issues

Numerous complaints about undelivered packages, incorrect delivery, and lack of communication regarding package status were noted.

Positive Experiences

Some customers praised specific employees for their helpfulness and efficiency, highlighting a few positive interactions amidst the overall negative feedback.

Professionalism

Several reviews criticized the lack of professionalism among staff, with reports of unprofessional behavior and poor customer interactions.

Operational Efficiency

Customers expressed frustration with slow service, long wait times, and issues with package handling and delivery.
  • DW
    Debra Wood
    Dec 27, 2025
    5.0
    Great service always.
  • TB
    Tiffany Buckley
    Dec 8, 2025
    1.0
    My cousin and mom went into the post office today and the male worker that was putting up the Christmas tree was making fun of my mentally challenged cousin and laughing at her and made a comment to the other female worker that was putting up the tree that he was laughing at her. This is so unprofessional and not okay. This needs to be addressed.
  • MR
    Marjorie Reynolds
    Dec 5, 2025
    5.0
    The ladies that work at the North Myrtle Beach, SC post office are the absolute best, friendliest and most efficient usps employees I’ve ever experienced. I absolutely love this location. It’s my favorite. I’m there every single day, and for someone that’s there everyday, I am so thankful for them! ⭐️⭐️⭐️⭐️⭐️
  • CW
    Casandra Wright
    Aug 9, 2025
    5.0
    They are great
  • MD
    Miss DaOne
    Nov 1, 2022
    1.0
    Why don't the new post master return calls when I go in and leave messages and contact other locations? Why aren't complaints against a location taking seriously? Why don't the phone system work like before the new post master took over? Why isn't our mail delivered in our box like it suppose to be, but other people mail with a total different box number is delivered?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.