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United States Postal Service

2.1
(222 reviews)

Business Details

7075 Cross County Rd, North Charleston, SC
29418, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7075 Cross County Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7075 Cross County Rd, North Charleston, SC
29418, United States

Hours

Reviews

2.1
222 reviews
5 stars
46
4 stars
12
3 stars
6
2 stars
12
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about attitudes and lack of assistance.

Delivery Issues

Numerous reviews highlighted consistent problems with package delivery, including delays, misdeliveries, and lack of communication.

Long Wait Times

Customers frequently mentioned long wait times at the post office, often exceeding 30 minutes.

Inconsistent Service

There were complaints about inconsistent service quality, with some employees being friendly while others were described as rude or dismissive.
  • TQ
    Toxicc Queen
    3 days ago
    1.0
    Worst post office ever. Isn’t it your job to DELIVER people’s mail and packages? Instead they take it to cross county usps. If I could give 0 stars I would. My driver Stacey lied saying she can’t access my door. There’s cameras she never attempted to. The manager Antonio rodregez is no better sticking up for his workers not doing their job. This is a complete joke. The point of me ordering a package is to have it delivered to my home not to the post office. Don’t sign up for a job that you can’t do. The only thing they are good for is filling your mailbox with magazines and junk.
  • AM
    Andrey Makarov
    Feb 11, 2026
    5.0
    decent service, never had any problem with staff or packages. Don't trust 1 star reviews that people leave in rage :)
  • KJ
    Kisha Jenkins
    Feb 4, 2026
    1.0
    USPS doesn't even deserve one star but I had to give something. I'm calling customer service in regard to my package and I cannot get anyone on the line. It's absolutely ridiculous. The service has gone down over the last year
  • RS
    Ryan Storey
    Nov 14, 2025
    1.0
    They never can deliver on time or without damage. They take multiple days to process mail when our state capital can process in a matter of hours! I paid $30 for 2-4 day delivery! Charleston, SC processing center sucks! That is the only thing that they can deliver on a consistent basis!
  • KB
    Kenneth Bickley
    Nov 3, 2025
    3.0
    The AI answering system is worthless. It doesn’t understand me and never gets to my problem. It will not give me a person that might help..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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