Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7075 Cross County Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
7075 Cross County Rd, North Charleston, SC
29418, United States
Hours
Reviews
2.1
220 reviews
5 stars
45
4 stars
12
3 stars
6
2 stars
12
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported significant problems with package delivery, including lost packages, missed deliveries, and inconsistent service.
Staff Attitude
Several reviews mentioned negative attitudes from staff members, particularly in the passport department and at the front desk.
Long Wait Times
Customers frequently complained about long wait times at the post office, often exceeding 30 minutes.
Inconsistent Service
There were multiple mentions of inconsistent service, including incorrect information provided by staff and issues with mail forwarding.
- RSRyan StoreyNov 14, 20251.0They never can deliver on time or without damage. They take multiple days to process mail when our state capital can process in a matter of hours! I paid $30 for 2-4 day delivery! Charleston, SC processing center sucks! That is the only thing that they can deliver on a consistent basis!
- KBKenneth BickleyNov 3, 20253.0The AI answering system is worthless. It doesn’t understand me and never gets to my problem. It will not give me a person that might help..
- KSKeona SanchezOct 29, 20251.0They have terrible attitudes. The front desk workers were very helpful and understanding, however, the assistant manager and carriers have attitudes and they lost my package and were upset with me for trying to get it back because it said it was delivered in a parcel locker though i never got it and the carrier who was supposed to retrieve it for me kept giving me attitude as though its my fault they lost my package.
- EBElizabeth BrandOct 4, 20251.0Not only is the Post Office Employees very disrespectful but then I have an issue with the mail carrier, not bringing our mail or trying to steal our mail. I have addressed it to the manager at the Post Office and all they do is nothing. This is now the fourth time I have had issues.
- AFAndrey FreedomSep 14, 20255.0Good service, polite staff.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 7075 Cross County Rd?
This Post Office location offers mail and package shipping, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and most can also take your passport photo. Please complete and print your passport application before applying.
Is an appointment required for passport services?
Most passport services require scheduling an appointment using the online scheduler, though some limited walk-in Passport hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it's open from 9:00 AM to 5:00 PM. Saturdays from 9:30 AM to 11:30 AM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online securely at the USPS website. Instructions for completing setup in person will be provided.
Do I have access to my PO Box after normal business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though access hours might vary, so checking with the local Post Office is recommended.
Are there other USPS locations nearby that I can visit?
Nearby USPS locations include 'Cross County Road US Post Office,' 'USPS Collection Point,' and another 'US Post Office,' providing you with additional options for postal services in the area.
What nearby services can complement my visit to the Post Office?
You might consider visiting nearby services such as Western Union for money transfer needs, Dollar General for discount shopping, or Food Lion for groceries before or after your postal visit.
Can I find transportation and shipping-related services near the Post Office?
Yes, nearby options include RTR Inc., Dana Transport Inc, Superior Carriers Inc, and Liquid Transport Corporation, which offer freight, cargo, and transportation services.
How can I get more information or book services at this Post Office?
You can visit the USPS website or schedule appointments online using their official scheduler for passport and other services.