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Brand Certified

United States Postal Service

2.4
(136 reviews)

Business Details

6401 Rivers Ave, North Charleston, SC
29406, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6401 Rivers Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6401 Rivers Ave, North Charleston, SC
29406, United States

Hours

Reviews

2.4
136 reviews
5 stars
34
4 stars
11
3 stars
6
2 stars
6
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with some expressing frustration over the lack of assistance and accountability.

Delivery Issues

Numerous reviews highlighted problems with mail and package delivery, including lost packages, misdelivered mail, and significant delays.

Staff Efficiency

Customers frequently mentioned long wait times and understaffing, leading to frustration during visits.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
  • FP
    Fuj P
    Feb 19, 2026
    1.0
    Extremely rude and unprofessional staff, specifically the lady who’s always at the end. It could not be more clear how miserable these people are. I feel like they would rather get a root canal than interact with me in a polite manner. She Always has something to say, a snarky or sarcastic comment. It is like their day is ruined when they see more than 10 packages needing to be scanned in. She even filled out the survey herself leaving the best option review. The customer is the one who is supposed to fill out the review.
  • AA
    Alika Apsni
    Feb 17, 2026
    5.0
    Very nice usps with self service kiosks and awesome staff.
  • AA
    Arthur
    Feb 17, 2026
    5.0
    The staff at this post office are incredibly friendly and helpful. I also love that they have a self-checkout kiosk, which makes the whole process super convenient.
  • KK
    Ken Kurtz
    Feb 17, 2026
    1.0
    Mail marked as delivered, but they never delivered it. Someone is stealing small packages.
  • JC
    James Candella
    Jan 9, 2026
    1.0
    Sent a package from there on Dec. 29th. It did not make it out of South Carolina until Jan. 8th. Still no idea when it will be delivered.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Official website
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