Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6401 Rivers Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
6401 Rivers Ave, North Charleston, SC
29406, United States
Hours
Reviews
2.4
132 reviews
5 stars
32
4 stars
11
3 stars
6
2 stars
6
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including difficulty reaching staff by phone and unhelpful responses when issues arise.
Mail Delivery Issues
Numerous reviews highlighted problems with mail delivery, including lost packages, misdelivered mail, and delays in receiving important documents.
Staff Performance
Feedback indicated inconsistency in staff performance, with some employees praised for their helpfulness while others were criticized for rudeness and lack of efficiency.
Long Wait Times
Customers frequently mentioned long wait times at the post office, often exacerbated by understaffing.
- JCJames Candella4 days ago1.0Sent a package from there on Dec. 29th. It did not make it out of South Carolina until Jan. 8th. Still no idea when it will be delivered.
- SGShannon GeronimoDec 19, 20251.0If I could give a negative number I would. I place a forwarding orders in Sept 2025. It is now close to 3 months and I have not received any forwarded mail. I placed an inquiry and have tried to call daily and no one answers, I do not have my mail and no help finding it.
- CMChristina MartínezDec 13, 20251.0So many packages i haven’t received, customer service its horrible & so bad to even get in contact with.
- LCLibby ChestnutDec 3, 20251.0Regular mail is often misdelivered in our condo complex - wrong unit or wrong building or sometimes just lost. Anything outside regular delivery is a mess. We’ve had to go to the post office to retrieve certified letters or held mail that was supposed to be delivered to us. Sometimes the people at the post office have trouble finding it! The staff, from the top down, seem to care very little about the quality of their work.
- KJKatie JacksonSep 26, 20255.0Deserves slightly better rating for sure
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6401 Rivers Ave?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, thousands of Post Offices accept first-time passport applications and most can also take passport photos. Be sure to complete and print your passport application form before your visit.
Do I need an appointment to use the passport services here?
Yes, most Post Offices offering passport services require an appointment through the online scheduler. Limited walk-in hours may be available at selected locations.
What are the operating hours of the United States Postal Service at 6401 Rivers Ave?
Monday to Friday from 9:30 AM to 5:00 PM, Saturday from 9:30 AM to 11:30 AM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one securely online. Instructions for completing your setup in person will be provided afterwards.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but check with this specific Post Office for its exact hours.
What nearby dining options are available close to this Post Office?
Nearby you can find La Nortena Taqueria & Mexican Grill, Shoney's American Restaurant, Sonic Drive-In for fast food, Captain D's seafood restaurant, and Domino's Pizza.
Are there any nearby services for automotive needs near this Post Office?
Yes, nearby automotive services include Southeastern Fleet Services for truck repair, Caliber Collision for auto body and detailing, Just Tires for tire repair, and TruAuto, a used car dealer.
Is there a place nearby where I can do laundry after visiting the Post Office?
Yes, Smiling Rivers Laundromat is nearby if you need laundry or dry cleaning services after your visit.
How can nearby educational or religious places complement my visit to the Post Office?
After your Post Office visit, you can explore nearby locations such as Learning Tree Christian Academy for preschool education or Tree of Life Ministries SC for religious activities.