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Visit your local Post Office™ at 1450 Georgia Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with some employees praised for their kindness and efficiency, while others are described as rude and unhelpful.
Delivery Issues
Numerous complaints about lost, misdelivered, or delayed packages, leading to frustration among customers.
Staffing Problems
Customers noted that the post office is often understaffed, resulting in long wait times and inadequate service.
Professionalism
Several reviews highlighted a lack of professionalism among staff, with reports of rude behavior and poor communication.
Positive Employee Recognition
A few employees received commendations for their exceptional service, indicating that there are dedicated staff members who positively impact customer experiences.
SB
Sara Bailey
Nov 4, 2025
1.0
Usually my visits to the post office, no matter the reason, is pleasant for the most part aside from one particular individual that has a horrible attitude every single time with everyone. I believe his name is Antjuan. Until today, iv never had the pleasure of meeting the post master Shanda Coleman and after today, I hope no one ever does. From the second she come around the corner, she was already hot. The mix of smart remarks, cutting off while I talk and lack of eye contact made for a nasty experience. I held my composure and told her I understood she couldn’t help me with what I needed help with. However, there’s a way to speak to people. It’s SUPER obvious she has an authority complex & I feel terrible for anyone that has to work for her or ever encounter her. I usually don’t go out of my way to share how horrible a customer service experience was but beings that I myself am in customer service with an authority title, I would have been fired a long time ago if I had her attitude.
BK
Brian Keller
Oct 16, 2025
4.0
PROS; The woman that works the counter early hours is phenomenal. She is usually a loan and has a system. She's polite and humble. Rare for a post office these days.
CON; they are understaffed. There is no signage. For instance a guy waited 10 minutes in line just to drop off a package. Maybe a sign saying how to get assistance on other matters.
GT
Good Times
Oct 5, 2025
1.0
Two years ago I had checks stolen, washed, rewritten and cashed. I figured someone took them from my mailbox. I was wrong. After I began dropping my mail off at the post office, it never reached it's destination. I called the district office and reported it and within days mail that had been missing for months started finally reaching its destination. Someone there had been keeping my mail. Now last week my carrier has passed by my mailbox with the flag up and just kept going leaving my outgoing mail sitting there two days in a row. I honestly suspect that this is intentional retaliation and I will be addressing it with district as such.
KK
Kristi
Sep 24, 2025
1.0
Postmaster is extremely unfriendly, rude, and short when answering questions. She cut me off and seemed upset she had to do her job.
ZB
Zara Rose Browne
Aug 13, 2025
5.0
Ben, the blonde man with the beard at the North Augustan location, is one of the kindest employees I've ever met at the post office. Anytime people start to line up he moves as quickly as he can and lets everyone know what the wait time is and apologizes. He's always friendly, always actively working, and even made a comment about how he felt so bad that sometimes he sees me squat on the floor when there is a long wait. He said that although sometimes there are not enough people working there, he tries to go as quickly as he can to make us all comfortable. He remembers people's faces and names, and is just generally very enjoyable to interact with. I wanted to leave this review for him so that he is given the recognition he deserves. Thanos is also a wonderful employee at this location. He's professional, hardworking, and helped me with a challenging location issue one time!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services are available at the United States Postal Service on 1450 Georgia Ave?
You can send mail, ship packages, buy money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo, but you should complete and print your application before applying.
Do I need an appointment for passport services here?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 1450 Georgia Ave?
The Post Office is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM; Wednesday from 8:00 AM to 12:00 PM; Saturday from 8:00 AM to 1:00 PM; and closed on Sunday.
Can I rent a PO Box online at this Post Office?
Yes, you can search, reserve, and apply for PO Boxes online. After reserving, you'll receive instructions to complete your setup in person at this location.
Is there 24/7 access to PO Boxes in the lobby here?
Most USPS locations offer 24/7 PO Box lobby access, but access hours may vary. Check directly with this Post Office for specific hours.
What nearby places are useful to visit along with the United States Postal Service on Georgia Ave?
Nearby you can visit Davenport Park for outdoor activities or grab a treat at Cupcake Diva Kreations LLC bakery.
Are there any nearby grocery stores close to this Post Office?
Yes, both Kroger and ALDI USA supermarkets are nearby, providing options for grocery shopping before or after your postal visit.
Can I find additional shipping or postal services near 1450 Georgia Ave?
Yes, the USPS Collection Point is nearby offering postal services, as well as other business services and food delivery options.