United States Postal Service

2.4
163 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7140 Highway 707 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7140 Highway 707, Myrtle Beach, SC
29588, United States

Hours

Reviews

2.4
163 reviews
5 stars
45
4 stars
10
3 stars
4
2 stars
11
1 star
93

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package delivery, including misdeliveries, packages marked as delivered but not received, and inconsistent service.

Customer Service

Feedback indicates a lack of responsiveness and professionalism from staff, with many customers expressing frustration over unhelpful interactions and difficulty reaching someone for assistance.

Facility Conditions

The post office is described as dirty and poorly maintained, with inadequate self-service options and long wait times due to insufficient staffing.

Employee Performance

While some employees received praise for their helpfulness, many reviews highlighted issues with specific carriers being lazy or unprofessional, leading to a negative overall impression.

Community Sentiment

Customers expressed disappointment over the decline in service quality compared to past experiences, with many feeling that the post office no longer meets their needs.
  • SB
    Stacey Baier
    Nov 7, 2025
    1.0
    They never answer the phones. I’ve been trying for days to get ahold of someone because my package is stuck in a parcel locker and I never received a code for it.
  • IH
    Ira Hoffman
    Oct 20, 2025
    2.0
    I have the app showing my daily mail and today all mail never showed up-In past app says certain mail coming shows up a day or two later
  • JD
    Joanne D
    Aug 9, 2025
    1.0
    lazy mail man. If it don't fit in the box he brings it back to the post office for me to pick up
  • WB
    Wanda Bellamy
    Jul 29, 2025
    1.0
    7/28/25 no mail delivered to 155 Folly Road, 138 Folly Road. Mail included electric bill and medical appointments
  • KF
    Kim Faulkner
    Jul 17, 2025
    2.0
    Not sure what is going on with the employees from this post office but the ones you're hiring lately either don't know what they're doing or are deliberately trying to aggravate ppl. I've had several package deliveries say "delivered to mailbox" only to go down there and package isn't there. I live in an apt complex. I've also experienced where USPS has said they couldn't access my front door bc it was blocked. My front door is never blocked and part of a breezeway! They've also been leaving packages at the mailboxes(just on the ground) instead of delivering to mailroom. I've even gone back to my apt to grab waters for the mail guy one day bc you could see he was sweating profusely. What the heck is going on?? I understand nowadays most ppl are overworked and underpaid and lots of federal workers have lost their jobs sadly but this is our MAIL! Pls do the right thing. Thank you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.