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Brand Certified

United States Postal Service

2.4
(205 reviews)

Business Details

505 N Kings Hwy, Myrtle Beach, SC
29577, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 505 N Kings Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
505 N Kings Hwy, Myrtle Beach, SC
29577, United States

Hours

Reviews

2.4
205 reviews
5 stars
60
4 stars
11
3 stars
4
2 stars
7
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their helpfulness and friendliness, while others are criticized for rudeness and poor service.

Communication Issues

Many customers reported difficulties in reaching the post office by phone, with calls often going unanswered.

Delivery Problems

Numerous complaints about packages being marked as delivered but not actually received, along with issues of misdelivered mail.

Long Wait Times

Customers frequently mentioned long lines and slow service, particularly during busy periods.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with their experiences, highlighting specific employees who provided excellent service.
  • LM
    Louis McGowan
    Feb 26, 2026
    4.0
    A little busy but got business taken care of. Counter girl was great!
  • LS
    levi Sabby
    Feb 24, 2026
    1.0
    can’t even answer the phone. nobody useful will answer anyways
  • BW
    Brianna White
    Feb 7, 2026
    4.0
    This past week I had a package mis-delivered it went to a completely different address. I went online to usps and filed a missing package report. I was contacted first thing the next morning being when I filed the report online it was past their business hours. Anyway, being contacted first thing in the morning to give me an update that they knew where the package was and they were going to do their best to retrieve it and re-deliver to the correct address. I was contacted again later that day to get the confirmation they had received the package back luckily and were able to re-deliver to me that same day which they did. Even though it was a frustrating experience on my end, I am very satisfied with how they handled it and how quickly it was resolved. I spoke with a specific employee Tommy, about the situation and he was absolutely wonderful. Thank you again to him for all of his support and help.
  • AI
    Al Irwin
    Feb 5, 2026
    1.0
    Never get through on the phone
  • BS
    brad solomon
    Jan 23, 2026
    5.0
    Hank is sensational! Joy and Adrienne are just fantastic!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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