United States Postal Service

2.4
200 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 505 N Kings Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
505 N Kings Hwy, Myrtle Beach, SC
29577, United States

Hours

Reviews

2.4
200 reviews
5 stars
59
4 stars
8
3 stars
4
2 stars
7
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Numerous reviews highlighted problems with package deliveries, including misdelivered items, packages marked as delivered but not received, and poor handling of mail.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many stating calls go unanswered.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that service quality can vary.
  • JP
    jenny pal
    5 days ago
    4.0
    Very nice post office in Myrtle Beach 🏖️
  • CS
    Cindy Smith
    Jan 2, 2026
    5.0
    Let's take a minute to appreciate Mark at the counter. Can I tell you I walked in the line was out the door. He quickly apologized about the wait and effortlessly worked through each customer with a smile. Working under pressure and still being kind is not the easiest thing to do but he excelled. Mark, you're doing a phenomenal job, life will take you places with that can do attitude!!
  • GG
    Gary
    Dec 29, 2025
    3.0
    When I call the phone rings for a few minutes and then disconnects. Update: was able to get through several days later when I tried again. My question was answered completely at that point.
  • TS
    Teri Lynn Scovell
    Dec 13, 2025
    5.0
    Helpful and friendly staff
  • SG
    shannon gallagher
    Dec 2, 2025
    1.0
    Terrible experience with this post office. We had a package that required a signature delivered to our apartment. The worker called us, the call dropped because of technical issues, and we got to the mail room five minutes later—he was already gone. We tried calling the post office over and over with no answer. Another worker on the route told us we’d be able to pick up the package at the post office, so we went there, only to be told we couldn’t get it until the next day. If you’re delivering to a large apartment building with a mail room, you should understand it takes people a moment to get downstairs. The lack of communication, patience, and customer service was incredibly frustrating.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.