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United States Postal Service

2.2
(217 reviews)

Business Details

4025 Postal Way, Myrtle Beach, SC
29579, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4025 Postal Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4025 Postal Way, Myrtle Beach, SC
29579, United States

Hours

Reviews

2.2
217 reviews
5 stars
50
4 stars
10
3 stars
5
2 stars
10
1 star
142

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with mail and package deliveries, including missing items, incorrect deliveries, and packages marked as delivered but not received.

Customer Service

Feedback highlighted a significant lack of professionalism and rudeness among staff, particularly from certain employees, leading to negative customer experiences.

Long Wait Times

Many reviews mentioned long wait times at the post office, with some customers expressing frustration over the slow service and inefficiency.

Mixed Staff Performance

While some customers praised specific staff members for their helpfulness and friendliness, others reported negative interactions, indicating inconsistency in service quality.
  • BD
    Barry D
    3 days ago
    1.0
    Very rude white bald tattooed guy behind the counter needs customer service training now. No surprise this location has such bad reviews. This is also a direct reflection on management for allowing all the different types of issues mentioned in the reviews to happen in the first place. If people don't like communicating with the general public, maybe you should rethink your position and go into the back and sort letters or push a broom. It would be nice to see the Post Master General take a hard look at this locations employees and hold some serious customer service training ASAP. Just a little reminder, it starts at the TOP.
  • JJ
    John
    Feb 18, 2026
    1.0
    The "manager" is probably the rudest person I have ever dealt with at this location. I don't know if she's racist and just doesn't like white people or if that's how she is with everyone regardless of race. Had a family member at my address go in and pick up mail and she refused to release the mail for that address when it's never been a problem before for the 21 years I've lived at this address. She claimed it has always been this way. My suggestion is to fire the entire staff at this post office and start fresh.
  • JJ
    Joseph
    Feb 14, 2026
    5.0
    As someone who's father was a post master for 28 years. This place was the best experience I have ever had at any post office anywhere. They were kind, helpful, provided free tape, fast, given that they are helping someone every 3 mins and I personally suck at sending packages so I appreciate the help. Not sure what everyone else is saying but I thought for 2 people working a like of 30 was pretty good.
  • SA
    Scott Allen
    Feb 13, 2026
    1.0
    The post office does not pay attention to the package being delivered to the mailbox and instead of delivering them to a locker they hold them when they can be delivered to a locker or say they are delivered and give you a key to a empty locker.
  • AC
    Autry Cooke
    Feb 4, 2026
    1.0
    Awful completely awful has lost me thousands and thousands of dollars doesn’t scan items or anything completely awful they will hear about it

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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