Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4025 Postal Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
209 reviews
5 stars
49
4 stars
10
3 stars
5
2 stars
9
1 star
136
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including missing items, packages marked as delivered but not received, and frequent misdelivery to wrong addresses.
Customer Service
Feedback highlighted a mix of experiences with staff, with some praising individual employees for their helpfulness, particularly Glenn, while others reported rude and unprofessional behavior from certain staff members.
Long Wait Times
Many reviews mentioned long wait times at the post office, with customers expressing frustration over the slow service and crowded conditions.
Communication Problems
Customers frequently noted difficulties in reaching the post office by phone, with many complaints about calls going unanswered.
- CBchristopher bushbyJan 5, 20261.0Just absolutely terrible. Tried calling a human.see the Post office says they have delivered a package but they don't. And 2days later I finally get it after trying to get a refund for a package that never got delivered. I agree with trump in shutting it down
- BHBeth HartsockOct 28, 20251.0People are leaving bad reviews of this location because of the carriers that come from this location. Good luck getting you mail correctly delivered, I've made multiple complaints about our apartment complex not having the outgoing mail picked up, or mail being placed in wrong mailboxes. The worst is when you have a package or letter that needs to be signed for, the carrier will sign it, and if anything comes up they say the resident gave them permission 🙄🙄🙄. Things get better for a while, then suddenly they are nothing but issues. Oh and good luck with get a supervisor to even be willing to look into issues. Maybe the postal union should stop protecting people who clearly don't want to do their job. Especially when you keep getting the same problems from the same carrier
- JLJacqueline LisellaOct 18, 20255.0Went here for the 1st time on Tuesday October 14th 2025 with my dad. We had to mail a letter and decided to mail it in the post office. We also decided to go inside to mail the letter so that I know how inside looks like since we moved here and am new to the area. It is big, had a big line too for packages and postal questions. They are open on the weekends too. They also had people selling cards inside and shipping materials! We found where we can mail the letter, and mailed it. 5 stars for the easy experience in the post office. Not sure if this post office is responsible for the mail we get- but sometimes it can be slow. For instance, the app informed mail shows that mail will come- although it does say coming soon... but then i check the mailbox and it's empty. Although oftentime when that happens, we get the mail the next day. Also all packages so far have been received in a timely manner. I also noticed that mail often goes to columbia to get sorted, so maybe that's why it may be slow.
- KRKathy RobbinsSep 30, 20255.0Fast & efficiency service, cheerfully done. 3 clerks!!! In & out with a smile.
- JEJustice EphrimSep 27, 20251.0So I was told someone would be re delivering my package and it’s been two additional days and no one has showed nor does anyone helpful ever answer the phone
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4025 Postal Way offer?
This Post Office provides mail and package shipping services, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, you can apply for a first-time U.S. passport here and most locations offer passport photo services. Please complete and print your application before applying.
Do I need an appointment for passport photo services at this location?
Yes, for first-time passport and photo services you need to schedule an appointment using the USPS online scheduler.
What are the operating hours for this United States Postal Service?
The Post Office is open Monday through Friday from 9:30 AM to 4:00 PM, Saturdays from 11:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at the 4025 Postal Way Post Office?
You can apply for a PO Box online or in person at this location. Bring two forms of ID if applying in person. Reservations and availability can be checked online.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with your local Post Office for exact times.
Is there a nearby bank I can visit along with the Post Office?
Yes, Truist bank is located nearby, making it convenient to handle both your postal and banking needs in one trip.
Are there any convenient places for fueling or quick refreshments near the Post Office?
Shell gas station and Scotchman Store, which offers gas, convenience items, and breakfast and brunch, are nearby for your convenience.
Can I find health services close to the United States Postal Service on Postal Way?
Yes, several medical facilities are nearby, including Conway Medical Center, Carolina Forest Family Medicine, and CMC Pediatrics for your healthcare needs.
Where can I find entertainment or music-related activities near this USPS location?
Myrtle Beach School of Music and Bryan Dangerous Clean Corporate Entertainer offer music lessons and entertainment services near the Post Office.