Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4025 Postal Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
217 reviews
5 stars
50
4 stars
10
3 stars
5
2 stars
10
1 star
142
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with mail and package deliveries, including missing items, incorrect deliveries, and packages marked as delivered but not received.
Customer Service
Feedback highlighted a significant lack of professionalism and rudeness among staff, particularly from certain employees, leading to negative customer experiences.
Long Wait Times
Many reviews mentioned long wait times at the post office, with some customers expressing frustration over the slow service and inefficiency.
Mixed Staff Performance
While some customers praised specific staff members for their helpfulness and friendliness, others reported negative interactions, indicating inconsistency in service quality.
BD
Barry D
3 days ago
1.0
Very rude white bald tattooed guy behind the counter needs customer service training now. No surprise this location has such bad reviews. This is also a direct reflection on management for allowing all the different types of issues mentioned in the reviews to happen in the first place. If people don't like communicating with the general public, maybe you should rethink your position and go into the back and sort letters or push a broom. It would be nice to see the Post Master General take a hard look at this locations employees and hold some serious customer service training ASAP. Just a little reminder, it starts at the TOP.
JJ
John
Feb 18, 2026
1.0
The "manager" is probably the rudest person I have ever dealt with at this location. I don't know if she's racist and just doesn't like white people or if that's how she is with everyone regardless of race. Had a family member at my address go in and pick up mail and she refused to release the mail for that address when it's never been a problem before for the 21 years I've lived at this address. She claimed it has always been this way. My suggestion is to fire the entire staff at this post office and start fresh.
JJ
Joseph
Feb 14, 2026
5.0
As someone who's father was a post master for 28 years. This place was the best experience I have ever had at any post office anywhere. They were kind, helpful, provided free tape, fast, given that they are helping someone every 3 mins and I personally suck at sending packages so I appreciate the help. Not sure what everyone else is saying but I thought for 2 people working a like of 30 was pretty good.
SA
Scott Allen
Feb 13, 2026
1.0
The post office does not pay attention to the package being delivered to the mailbox and instead of delivering them to a locker they hold them when they can be delivered to a locker or say they are delivered and give you a key to a empty locker.
AC
Autry Cooke
Feb 4, 2026
1.0
Awful completely awful has lost me thousands and thousands of dollars doesn’t scan items or anything completely awful they will hear about it
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4025 Postal Way offer?
This Post Office provides mail and package shipping services, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, you can apply for a first-time U.S. passport here and most locations offer passport photo services. Please complete and print your application before applying.
Do I need an appointment for passport photo services at this location?
Yes, for first-time passport and photo services you need to schedule an appointment using the USPS online scheduler.
What are the operating hours for this United States Postal Service?
The Post Office is open Monday through Friday from 9:30 AM to 4:00 PM, Saturdays from 11:00 AM to 1:00 PM, and closed on Sundays.
How can I get a PO Box at the 4025 Postal Way Post Office?
You can apply for a PO Box online or in person at this location. Bring two forms of ID if applying in person. Reservations and availability can be checked online.
Is 24/7 access available to PO Boxes at this USPS location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with your local Post Office for exact times.
Is there a nearby bank I can visit along with the Post Office?
Yes, Truist bank is located nearby, making it convenient to handle both your postal and banking needs in one trip.
Are there any convenient places for fueling or quick refreshments near the Post Office?
Shell gas station and Scotchman Store, which offers gas, convenience items, and breakfast and brunch, are nearby for your convenience.
Can I find health services close to the United States Postal Service on Postal Way?
Yes, several medical facilities are nearby, including Conway Medical Center, Carolina Forest Family Medicine, and CMC Pediatrics for your healthcare needs.
Where can I find entertainment or music-related activities near this USPS location?
Myrtle Beach School of Music and Bryan Dangerous Clean Corporate Entertainer offer music lessons and entertainment services near the Post Office.
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