The UPS Store

4.4
534 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6586 in Myrtle Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Carolina Forest /Kroger Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3761 Renee Dr, Myrtle Beach, SC
29579, United States

Hours

Reviews

4.4
534 reviews
5 stars
448
4 stars
10
3 stars
4
2 stars
10
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently noted the quick service and smooth processes for returns and shipping, even during busy times.

Professionalism

Employees demonstrated professionalism and patience, particularly in handling complex requests and busy situations.

Convenience

The store's location and operational hours were appreciated, with many customers finding it easy to access services.

Mixed Experiences

While most feedback was positive, there were a few reports of poor service and unhelpful interactions, indicating inconsistency in customer experiences.
  • KM
    Kelly M
    2 days ago
    5.0
    I went to this UPS store yesterday (Wednesday) and it was busy. The workers were pleasant and handling everyone but a lady got so nasty with them. I regret not saying something to her. She was so rude and flat out mean. The UPS lady (Bobbi or Billi) kept her cool, I don’t know how. It’s 2 weeks before Christmas. Of course UPS is busy. They were great.
  • RM
    Robin McCabe
    3 days ago
    1.0
    Worst customer service I have ever had. Very argumentative because they are busy. Could not use one strip of tape to tape the boxes together without being sold a whole packaging tape roll. After paying $4 to print a label it was handed to me then pushed to the side. Did not even explain anything but assumed I knew what to do. If you are not able to handle a line out the door you don’t have to be aggressive with the ones who did wait in line.
  • CT
    Carol Tamasi
    Dec 1, 2025
    5.0
    When I went to the UPS STORE on 12/1/25, there were a lot of customers. However, the wait was only a couple minutes. Jackson was very efficient and courteous. Nice clean store. The only UPS store I go to because of the prompt service and amazing staff. Carol Tamasi
  • PS
    Precha SEVERE
    Nov 28, 2025
    5.0
    We had to handle some business items while visiting family in South Carolina! Everyone was more than helpful and provided great service! Will be going back tomorrow to handle some additional business. 💜 Bennie Foster visiting from Jackson, MS
  • RS
    Robert Sargent
    Nov 18, 2025
    5.0
    I had a great experience at my local UPS Store when dropping off a couple of Amazon returns. I actually had two items that I was able to process myself at the self-service desk while waiting in line, which made the whole visit super efficient. By the time I finished doing those, the associate at the counter was ready to help me with my last return. She took care of it in just a few seconds—quick, friendly, and easy. Overall, the process was smooth from start to finish. I definitely recommend adding your Amazon return QR codes or labels to your Apple Wallet ahead of time; it makes check-in at UPS even faster. Thanks for reading!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6586 in Myrtle Beach offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.