The UPS Store

4.4
512 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6586 in Myrtle Beach offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Carolina Forest /Kroger Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3761 Renee Dr, Myrtle Beach, SC
29579, United States

Hours

Reviews

4.4
512 reviews
5 stars
428
4 stars
10
3 stars
4
2 stars
10
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers noted the quick service and ability of staff to handle busy periods effectively, often without long wait times.

Problem Solving

Employees were commended for going above and beyond to assist customers with various issues, including complex shipping and printing needs.

Mixed Experiences

While most feedback was positive, there were a few reports of less satisfactory interactions, particularly regarding specific employees and service policies.

Convenience

The store's location and range of services, including Amazon returns and notary services, were frequently mentioned as beneficial for customers.
  • MW
    Misty Wintsch
    3 days ago
    5.0
    Every single time I have ever walked in this store (which at this point is 10 to 15 different times), I'm greeted by someone with a smile on their face who really wants to be helpful. This is so rare in this world that I had comment. I haven't shipped packages and returned packages from Amazon to this location and the service quality is always the same. Excellent!! Specifically, the names of three of these helpful people are Billie, Amy and Colleen! I hesitated to give their names because the quality is always the same regardless of who serves you in this store so there may be others, but these are the ones whose names I know!
  • JS
    Jesse Schuster
    5 days ago
    5.0
    Processed an Amazon return and Billie completed it efficiently by using the QR code sent by Amazon. No repackagaing needed as stated in my email from Amazon; once the QR code was scanned, the return process was completed and I was notified. Thank you for handling this so smoothly Billie!
  • RS
    Robert Sargent
    6 days ago
    5.0
    I had a great experience at my local UPS Store when dropping off a couple of Amazon returns. I actually had two items that I was able to process myself at the self-service desk while waiting in line, which made the whole visit super efficient. By the time I finished doing those, the associate at the counter was ready to help me with my last return. She took care of it in just a few seconds—quick, friendly, and easy. Overall, the process was smooth from start to finish. I definitely recommend adding your Amazon return QR codes or labels to your Apple Wallet ahead of time; it makes check-in at UPS even faster. Thanks for reading!
  • AA
    Aline Andrade
    Nov 14, 2025
    5.0
    I want to recognize Erin from UPS for her amazing customer service. She helped me with a return, and the whole process was so smooth because of her. Erin was patient, friendly, and made sure everything was done correctly. Thank you, Erin, for making a stressful task so much easier. UPS is lucky to have someone like you!
  • CD
    Carol Doherty
    Nov 6, 2025
    5.0
    This is the BEST UPS store in our area. The people are so friendly and I’m not sure if she’s the manager, but Amy has superb customer service skills. She also manages to be really efficient with her time working on 2-3 people at any given time. This is an exceptionally busy location and the prices are very fair. UPS is the only way I ship packages and the date they give me is always the day it’s delivered. Thank you Amy and crew for being such great employees. Your owner is lucky to have you.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6586 in Myrtle Beach offer?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.