The UPS Store

Reviews

• VB

  Victoria Bowyer

  2 days ago
  5.0
  James helped me with about 10 Amazon returns and made the entire process completely seamless. He was friendly, efficient, and provided excellent customer service the whole time. Returns can be a hassle, but he made it fast and stress-free. I actually go out of my way to drive to this UPS Store because the customer service here is so much better than other ones in the area. Huge thank you to James and the rest of the team!
• JM

  Jill McLean

  3 days ago
  5.0
  Alyssa is the best - she is consistent and goes above and beyond to help everyone. I am not always served by her, but see her working hard and stepping up when I am in there do a return or sending out a shipment. I also want to acknowledge Colleen and Jackson, they both have waited on me. These three are friendly, efficient and great to work with. There is one employee there she is a little woman with brown hair who is in there working on occasion and I cringe, she is grouchy and mean and I pray while in line that I get one of the other employees. Definitely look for Alyssa, Colleen or Jackson you cannot go wrong. There are other employees there that I am sure are super I just haven't interacted with them. I have been in Myrtle beach visiting family on and off since June 2025 and am a permanent resident now. This is my go to UPS Store.
• HH

  HappyFPV

  Mar 2, 2026
  5.0
  Billie at the UPS store was fantastic. Everyone was friendly. The service was above and beyond anything I’ve ever experienced with shipping anything. Highly recommended and go see Billie!
• HK

  Harvey Knox

  Feb 19, 2026
  5.0
  I recently mailed some very important items from store #6586 (managed by Alyssa) that absolutely needed to arrive on time. I always use this particular location because of the professional service I receive. Due to mother nature my items ended up being delivered several days after the projected day of delivery. I inquired about the possibility of a reimbursement just out of curiosity with Alyssa and long story short without guaranteeing me success she promised to try her best for me. Alyssa came through for me with flying colors!
• RH

  Renee Hall

  Feb 19, 2026
  5.0
  Kate was so patient and helpful. I had quit a few returns when I arrived and I asked her if she'd rather me take them over to the self service. She said I don't mind helping you at all. She was so patient ama she helped me when I ran into a snag when trying to find the qr code I needed for some of them. She's very knowledgeable. A real asset to your company.

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