United States Postal Service

Reviews

• WO

  West O'Brien

  Feb 17, 2026
  5.0
  I have lived in many towns and this is by far the fastest USPS I’ve ever been to. In and out in 5 minutes even with a 10+ person queue. Kudos to this branch
• TA

  Tim Arlet

  Feb 13, 2026
  5.0
  I am very grateful to Ron and co-workers for recovering a package buried in the pile that was mistakenly shipped without the correct label. I appreciate the follow-up call by Ron ensuring that I had picked it up.
• AT

  Amy T

  Feb 10, 2026
  5.0
  Christine was wonderful she was polite and kind she help us find our lost package and did it with a smile!
• BL

  Barbara Lents

  Jan 12, 2026
  5.0
  I can't say enough about Ron, who works at this Mount Pleasant location. He personally tracked down a package and went above and beyond in getting it to my son. Even though I called first thing on a Monday morning, he remained so calm and helpful throughout. He deserves recognition from the postmaster at this location.
• AC

  Alexis Chiles

  Dec 12, 2025
  1.0
  BEWARE – Multiple Packages Missing & Poor Accountability I am extremely disappointed with the USPS location in Mount Pleasant (Johnnie Dodds Blvd). I currently have three packages missing, with a fourth only recently recovered under concerning circumstances. All four packages were shipped from different retailers, in separate boxes, and each shows as delivered by FedEx to this USPS facility days prior. One package was even signed for by a USPS employee (S. Tracy). Despite this, there was no yellow or colored pickup slip placed in my P.O. Box indicating that packages were available at the counter, which is standard procedure. When we spoke with a front desk employee named Martin, he repeatedly stated that because the packages originated with FedEx, USPS could not track them. This explanation is inaccurate, as FedEx tracking clearly shows delivery to this USPS location. The issue is not FedEx tracking—it is what happened to the packages after USPS took possession of them. We were told that the supervisor responsible for package organization, TJ, was on “break” and unavailable. This was especially frustrating given that a month ago, TJ made a comment to us stating, “we get too many packages,” despite the fact that we pay for a P.O. Box at this location specifically for secure mail handling. On 12/10/25, while filling out the missing mail form, we were informed that a formal investigation had been opened. We were told that we would hear from a manager or supervisor no later than Tuesday, 12/16/2025. As of now, we are still waiting for that follow-up. On 12/12/25, Martin contacted us to say that one package had been “found” only because a good Samaritan turned it in, explaining that USPS employees had placed it in the wrong P.O. Box. There is no excuse for multiple packages to go missing at once—especially within a government-operated facility. The lack of accountability, dismissive explanations, and concerning remarks from management raise serious questions about how packages are being handled at this location. I strongly encourage anyone using this post office to closely monitor tracking information and document all interactions. Until these issues are properly addressed, I cannot recommend trusting this location with important or time-sensitive mail. Proceed with caution.

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