United States Postal Service

2.2
271 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1050 Johnnie Dodds Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1050 Johnnie Dodds Blvd, Mount Pleasant, SC
29464, United States

Hours

Reviews

2.2
271 reviews
5 stars
64
4 stars
9
3 stars
7
2 stars
17
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustration and dissatisfaction.

Staffing Issues

Frequent mentions of understaffing and long wait times, with only one employee available to assist during busy hours.

Delivery Problems

Numerous complaints about lost or delayed packages, with inconsistent mail delivery and tracking issues.

Mixed Experiences

While some customers had positive interactions with specific employees, overall experiences varied widely, with many expressing dissatisfaction.

Passport Services

Inconsistent service for passport applications, with some customers praising specific employees while others reported long waits and unprofessional behavior.
  • DJ
    Darryl Joiner
    6 days ago
    5.0
    I came to the post office to inquire about my passport appointment for 11-21-2025 friday at 11:00 am. I was inform to talk with Tiffany Holbacle. She greeted me kindly and asked me how could she help me. I told her and she handled everything immediately for me pertaining to my passport book application completion so i would not have to come back on friday. Tiffany was kind, helpful, and professional. Thank you Tiffany. Awesome customer service.
  • HC
    Hannah Chitty
    Nov 10, 2025
    5.0
    Seriously kind(and fast) people running this place! Line moved fast and couldn't ask for friendlier faces, even at 4:50pm on a Monday. Thanks y'all!
  • IC
    Isabel Crews
    Nov 7, 2025
    1.0
    The woman at the front, Christine, was rude to several customers including myself. She didn’t make any attempt at customer service and was also disrespectful to the kind gentleman working with her.
  • LD
    L. D. Dandy
    Oct 23, 2025
    1.0
    I have recently moved to an area code that covers multiple city names and I wanted to clarify which one I should use. The man at the counter said that I’d have to go to the nearest post office for that info. This was the nearest post office! You mean to tell me they can’t help with zip codes? What can they help with?
  • LA
    Lisa Avila
    Oct 17, 2025
    1.0
    Advertised to be available during opening hours, confirmed via USPS Customer Care line, but just in case, tried to call ahead to confirm. No answer although let it ring for 5 minutes. So I took the bus and learned that the agent who could provide the services I needed wasn't here today. Frustrating and unnecessary.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.