Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1050 Johnnie Dodds Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with specific complaints about individual employees' abrasive behavior.
Staffing Issues
Frequent mentions of understaffing and long wait times, with only a few employees available to assist a large number of customers.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the lack of accountability.
Mixed Experiences
While some customers had positive interactions with specific employees, overall sentiment leans heavily towards dissatisfaction.
MG
Mary Gilsenan
Dec 16, 2025
1.0
Terrible service. Line out the door. Out of ALL holiday stamps, 10 days before Christmas.
KS
Kelly Sheptack
Dec 15, 2025
1.0
I get that this post office is overworked and understaffed, but the people they have employed there are so abrasive and rude that it turns my stomach.
TW
Tom Wagner
Dec 13, 2025
1.0
Terrible customer service, the staff is not helpful in any way. Not deserving of even one star, avoid this location if possible.
AC
Alexis Chiles
Dec 12, 2025
1.0
BEWARE – Multiple Packages Missing & Poor Accountability
I am extremely disappointed with the USPS location in Mount Pleasant (Johnnie Dodds Blvd). I currently have three packages missing, with a fourth only recently recovered under concerning circumstances.
All four packages were shipped from different retailers, in separate boxes, and each shows as delivered by FedEx to this USPS facility days prior. One package was even signed for by a USPS employee (S. Tracy). Despite this, there was no yellow or colored pickup slip placed in my P.O. Box indicating that packages were available at the counter, which is standard procedure.
When we spoke with a front desk employee named Martin, he repeatedly stated that because the packages originated with FedEx, USPS could not track them. This explanation is inaccurate, as FedEx tracking clearly shows delivery to this USPS location. The issue is not FedEx tracking—it is what happened to the packages after USPS took possession of them.
We were told that the supervisor responsible for package organization, TJ, was on “break” and unavailable. This was especially frustrating given that a month ago, TJ made a comment to us stating, “we get too many packages,” despite the fact that we pay for a P.O. Box at this location specifically for secure mail handling.
On 12/10/25, while filling out the missing mail form, we were informed that a formal investigation had been opened. We were told that we would hear from a manager or supervisor no later than Tuesday, 12/16/2025. As of now, we are still waiting for that follow-up.
On 12/12/25, Martin contacted us to say that one package had been “found” only because a good Samaritan turned it in, explaining that USPS employees had placed it in the wrong P.O. Box.
There is no excuse for multiple packages to go missing at once—especially within a government-operated facility. The lack of accountability, dismissive explanations, and concerning remarks from management raise serious questions about how packages are being handled at this location.
I strongly encourage anyone using this post office to closely monitor tracking information and document all interactions. Until these issues are properly addressed, I cannot recommend trusting this location with important or time-sensitive mail.
Proceed with caution.
SH
Stephanie Hovis
Nov 29, 2025
1.0
Christine that worked 11/29 should be evaluated. My husband and I have had two separate negative interactions with her. One where we had our mail held while abroad but told we should be checking our mail more often and she refused to give my husband a rubberband to bundle and very rudely. I had a separate alteration where I was told my package needed to be closed in a line of 10 people. I just needed to remove the adhesive strip and did so in line. She clearly enjoys to go against any level of customer service. I do not leave negative reviews unless I truly believe there is a need. She would not make any eye contact when my husband tried to show her a confirmation email of holding our mail or when I made my way to the counter. Folks in line were shocked when she called me out on the package and even told me “sorry” and “you better hurry and pull that strip off”..
I’m hopeful she receives the training she needs to interact with the public.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location on 1050 Johnnie Dodds Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. You should complete and print the application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday to Friday: 9 AM to 5 PM; Saturday: 10 AM to 3 PM; Closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and your completed application. Online reservations are available at the USPS website.
Is the lobby where PO Boxes are located accessible outside regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with your local Post Office for specific access times.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
What nearby places can I visit when coming to the Post Office at 1050 Johnnie Dodds Blvd?
Nearby places include The Pickled Palate cafe where you can grab a meal, Bank of America and TD Bank for financial services, and the Keto Hope Foundation for community support.
How can nearby transit-related places help me access the Post Office?
Nearby landmarks like the US Post Office and Post Office-Mt Pleasant can help you orient yourself, and locations such as Bank of America ATM offer convenient banking before or after your visit.
What other services are available near the Post Office at 1050 Johnnie Dodds Blvd?
Nearby, you can find services like Around The Clock Locksmith Charleston for locksmith needs, Paws in Paradise for pet boarding, and Medi Spa Mt. Pleasant for beauty treatments.