United States Postal Service

2.1
137 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 117 N Highway 52 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
117 N Highway 52, Moncks Corner, SC
29461, United States

Hours

Reviews

2.1
137 reviews
5 stars
30
4 stars
5
3 stars
6
2 stars
7
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting a specific employee's negative attitude.

Delivery Issues

Numerous complaints about packages being delivered to the wrong addresses or not delivered at all, with claims of undelivered mail despite being home.

Mixed Experiences

Some customers praised the efficiency and friendliness of certain staff members, contrasting with the overall negative feedback.

Management Concerns

Criticism of management and operational practices, with calls for better training and accountability among employees.
  • CL
    Connie Lamothe
    Dec 19, 2025
    5.0
    Wow I went to the Moncks Corner Post Office and there were just two clerks, but they worked fast and I was in and out very quickly for December 19th! Very efficient and friendly!
  • JN
    Joe Nagy
    Dec 5, 2025
    5.0
    I saw how many bad reviews there were about this location due to staff rudeness etc. I have to say this is the opposite of my experience here. Every person who has ever helped me at this location has been super helpful and easy to work with. One guy even makes sure that my 3 year old daughter gets a little dumdum lolipop for being my helper. When I've waited a long time, it has been because of the people there who don't know what they're doing, not the employees. So take the bad reviews with a grain of salt. This is among the better USPS offices.
  • MH
    MC Handy Hands
    Nov 10, 2025
    1.0
    It’s pretty obvious this place sucks per the reviews. It’s like the employees purposefully strive to be rude and not do their job right. They purposefully mark up package costs and get mad any time they have to get up from their seat. They just give off a super lazy and rude vibe. It’s insane they get away with this. Horrible post office. If you have an option to go elsewhere, do it
  • AR
    Alex Rodarte
    Oct 30, 2025
    2.0
    Everyone behind the counter was impatient and seemed to despise their job :/
  • AB
    Amanda Branum
    Oct 24, 2025
    1.0
    Packages / Letters / Checks get opened or stolen by employees. An envelope that gets delivered to a PO Box half a mile away should not be ripped open. This is the 3rd time this has happened this year delivering to this specific PO Box.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.