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United States Postal Service

1.9
(215 reviews)

Business Details

1830 S Lake Dr, Lexington, SC
29073, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1830 S Lake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1830 S Lake Dr, Lexington, SC
29073, United States

Hours

Reviews

1.9
215 reviews
5 stars
37
4 stars
10
3 stars
7
2 stars
4
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Delivery Issues

Frequent complaints about misdelivered packages, packages marked as delivered but not received, and overall unreliable mail delivery.

Passport Services

Mixed reviews on passport services; some customers praised the efficiency and helpfulness of staff, while others experienced long waits and poor service.

Long Wait Times

Customers consistently noted long lines and slow service at the post office, often leading to frustration.

Inconsistent Performance

While some customers had positive experiences, many others reported ongoing issues, indicating a lack of consistent service quality.
  • KH
    Kelly Huckaby
    Feb 23, 2026
    5.0
    Wow- easiest passport issuance I've ever had! Kenya was friendly and efficient. We didn't have an appointment, so I was nervous that my decision to be a walk-in would result in a long wait. But I was wrong- we were in and out in about 15 min and that included a photo! Will definitely use them again in the future!
  • JK
    James Kaiser
    Feb 13, 2026
    1.0
    Jennifer was the rudest most unknowledgeable unhelpful person and her co workers are no better
  • JD
    Julie Duncan
    Feb 3, 2026
    1.0
    This is the worst post office location! My mother has made multiple appointments to complete her passport application. They cancel appointments without notice and leave notes on the door of when they will return. My mom was eventually told they were understaffed and couldn’t handle passport services. Well then stop taking appointments and take it off of your branch location!!!! Ridiculous!!!
  • KL
    Kevin never lies
    Jan 31, 2026
    5.0
    Always getting my mail!
  • CO
    Caroline Owens
    Jan 8, 2026
    5.0
    Today I had an amazing experience with the staff at this location. Kenya was extremely helpful and efficient. She made submitting an application for a passport seamless and quick. I highly recommend coming here if you need this type of service. I couldn’t speak more highly of her!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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