Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1830 S Lake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.9
210 reviews
5 stars
35
4 stars
10
3 stars
7
2 stars
4
1 star
154
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and delays in delivery.
Customer Service
Many reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and dismissive of customer concerns.
Long Wait Times
Customers frequently mentioned long wait times both for service inside the post office and for package deliveries, often leading to frustration.
Inconsistent Service
While some customers noted positive experiences with specific staff members, overall service quality was described as inconsistent, with some employees providing excellent assistance while others were unhelpful.
- COCaroline Owens4 days ago5.0Today I had an amazing experience with the staff at this location. Kenya was extremely helpful and efficient. She made submitting an application for a passport seamless and quick. I highly recommend coming here if you need this type of service. I couldn’t speak more highly of her!
- CHcharles howard6 days ago5.0Always friendly staff and courteous. Pretty quick too
- GHGary HambyDec 20, 20251.0Sub carriers can't deliver correctly. Been having this problem for a while. Now it is 12/20/25 and I am expecting two packages and no delivery. Sorry service. Post Master needs to be fired.
- SSSunshineDec 20, 20251.0I went to the Lake Street Post Office in Lexington today and received HORRIBLE customer service. The employee named Adam was very rude. He had an attitude and you can tell that he hates his job and did not want to be there.
- AMAshley MOct 19, 20251.0Terrible. They throw your packages on the ground. My sons high school ring was shipped to us and I found it on the ground beside the mailbox!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1830 S Lake Dr offer?
The USPS location offers mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment. Be sure to complete and print your passport application form before you apply.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 1830 S Lake Dr?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:30 AM to 11:30 AM, and closed on Sundays.
Can I rent a PO Box online for this USPS location?
Yes, you can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Does this USPS location offer 24/7 access to PO Boxes?
Most Post Offices offer 24/7 lobby access to PO Boxes, but hours may vary; check with this location for specific lobby access times.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15 at USPS locations.
What nearby places can I visit before or after my trip to the Post Office?
Nearby, you can visit Taco Bell for a quick meal or Lowe's Home Improvement if you need home supplies. Both are conveniently close to the Post Office on S Lake Dr.
Are there other postal services near the United States Postal Service at 1830 S Lake Dr?
Yes, nearby postal-related services include the UPS Store and another USPS location, providing you options for shipping, mailing, and freight services.
Can nearby services help me with related errands during my visit to the Post Office?
Yes, while visiting the Post Office, you can also stop by Advance Auto Parts for automotive needs or White Knoll Comprehensive Dentistry for healthcare appointments nearby.