United States Postal Service

1.9
205 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1830 S Lake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1830 S Lake Dr, Lexington, SC
29073, United States

Hours

Reviews

1.9
205 reviews
5 stars
33
4 stars
10
3 stars
7
2 stars
4
1 star
151

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and delays in delivery.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive of customer concerns.

Efficiency

Customers frequently mentioned long wait times and slow service at the post office, with complaints about understaffing and inefficiency in handling transactions.

Passport Services

While some customers praised the passport services for being quick and helpful, others experienced delays and disorganization during the process.

Mixed Experiences

A few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly depending on the employee.
  • YD
    Yolanda Dessus
    Oct 25, 2025
    1.0
    Getting here was a nightmare
  • AM
    Ashley M
    Oct 19, 2025
    1.0
    Terrible. They throw your packages on the ground. My sons high school ring was shipped to us and I found it on the ground beside the mailbox!!
  • CB
    CarolAnn BaileyLloyd
    Oct 4, 2025
    1.0
    Mail is constantly being delivered to other neighbors. Get it right! I've had to physically go to the post office in the past over 5 times for this issue. Finally started getting our mail correctly, and here we go again with sloppy haphazard mail being dropped in random mailboxes. What is going on??????
  • TD
    Tanfa Donin
    Oct 1, 2025
    1.0
    Look at the reviews. Some of the most miserable people work here. It's awful. They could mail my stuff for free, and I'd still to go elsewhere. Avoid at all cost if you appreciate smiles.
  • KL
    Kevin never lies
    Sep 22, 2025
    1.0
    If I could give this poor post office minus five stars I absolutely would. Sometimes I get my mail other days no mail! Today I was supposed to get a letter don't know if the mailman put it into another box or just didn't deliver it. Never seen anything like it we get a good mailman and then whoever's the postmaster here switches it up and then everybody starts having problems again! This has to be the worst post office in the United States bar none. Whenever you're in there and you have a problem nobody wants to help you. Because nobody does any work in this post office!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.