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Visit your local Post Office™ at 1830 S Lake Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported consistent problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and delays in delivery.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive of customer concerns.
Efficiency
Customers frequently mentioned long wait times and slow service at the post office, with complaints about understaffing and inefficiency in handling transactions.
Passport Services
While some customers praised the passport services for being quick and helpful, others experienced delays and disorganization during the process.
Mixed Experiences
A few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly depending on the employee.
YD
Yolanda Dessus
Oct 25, 2025
1.0
Getting here was a nightmare
AM
Ashley M
Oct 19, 2025
1.0
Terrible. They throw your packages on the ground. My sons high school ring was shipped to us and I found it on the ground beside the mailbox!!
CB
CarolAnn BaileyLloyd
Oct 4, 2025
1.0
Mail is constantly being delivered to other neighbors. Get it right! I've had to physically go to the post office in the past over 5 times for this issue. Finally started getting our mail correctly, and here we go again with sloppy haphazard mail being dropped in random mailboxes. What is going on??????
TD
Tanfa Donin
Oct 1, 2025
1.0
Look at the reviews. Some of the most miserable people work here. It's awful. They could mail my stuff for free, and I'd still to go elsewhere. Avoid at all cost if you appreciate smiles.
KL
Kevin never lies
Sep 22, 2025
1.0
If I could give this poor post office minus five stars I absolutely would. Sometimes I get my mail other days no mail! Today I was supposed to get a letter don't know if the mailman put it into another box or just didn't deliver it. Never seen anything like it we get a good mailman and then whoever's the postmaster here switches it up and then everybody starts having problems again! This has to be the worst post office in the United States bar none. Whenever you're in there and you have a problem nobody wants to help you. Because nobody does any work in this post office!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1830 S Lake Dr offer?
The USPS location offers mail and package shipping, money orders, PO boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment. Be sure to complete and print your passport application form before you apply.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 1830 S Lake Dr?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:30 AM to 11:30 AM, and closed on Sundays.
Can I rent a PO Box online for this USPS location?
Yes, you can search and reserve available PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
Does this USPS location offer 24/7 access to PO Boxes?
Most Post Offices offer 24/7 lobby access to PO Boxes, but hours may vary; check with this location for specific lobby access times.
How much does a passport photo cost at this USPS?
The current fee for a passport photo is $15 at USPS locations.
What nearby places can I visit before or after my trip to the Post Office?
Nearby, you can visit Taco Bell for a quick meal or Lowe's Home Improvement if you need home supplies. Both are conveniently close to the Post Office on S Lake Dr.
Are there other postal services near the United States Postal Service at 1830 S Lake Dr?
Yes, nearby postal-related services include the UPS Store and another USPS location, providing you options for shipping, mailing, and freight services.
Can nearby services help me with related errands during my visit to the Post Office?
Yes, while visiting the Post Office, you can also stop by Advance Auto Parts for automotive needs or White Knoll Comprehensive Dentistry for healthcare appointments nearby.