United States Postal Service

2.0
133 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 710 W Main to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
710 W Main, Lexington, SC
29071, United States

Hours

Reviews

2.0
133 reviews
5 stars
29
4 stars
3
3 stars
4
2 stars
6
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific mentions of employees displaying poor attitudes and a lack of professionalism.

Efficiency

Customers frequently reported long wait times and understaffing, leading to frustration and inefficiency in service.

Package Handling

There were multiple complaints about lost or mishandled packages, with customers expressing dissatisfaction over delivery issues and lack of accountability.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and friendly service, indicating some inconsistency in staff performance.
  • CM
    Courtney Macecevic
    3 days ago
    1.0
    I despise going to this post office and will try to avoid it at all possible. Unfortunately, it’s the post office that is right by my house so sometimes I just have to unless I want to drive a bit out. Employees are extremely rude, every single one I’ve dealt with. No one is friendly that I’ve encountered. Also, my packages take forever to go out once dropped off there. Go to UPS!
  • RH
    Ricky Hook
    Oct 15, 2025
    1.0
    Line out the door...ONE EMPLOYEE working front. TWO talking in the back. This place is awful. Never efficient.
  • AL
    Amy Lin
    Oct 9, 2025
    1.0
    Needed to ship a package and I didn’t have any tape. Asked if they could just simply tape my box up and they made me buy tape. The worker here always have a bad attitude. They act like we owe them money or something. Be forreal. Went straight to UPS.
  • NM
    navada mckoy
    Sep 11, 2025
    5.0
    I wish I would have gotten the lady’s name that helped me, it was a younger lady with dark blonde braids she had her hair pulled up in a cute bun! Literal Angel! Went above and beyond to help with my package, USPS give that woman a raise the Receipt says clerk 83!
  • PC
    Paul Czeresko
    Aug 26, 2025
    5.0
    Dropped off a package. Went quickly. Good experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.