United States Postal Service

2.1
132 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 710 W Main to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
710 W Main, Lexington, SC
29071, United States

Hours

Reviews

2.1
132 reviews
5 stars
29
4 stars
3
3 stars
4
2 stars
6
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, particularly mentioning a specific employee named Jennifer who was frequently described as disrespectful and dismissive.

Efficiency

Customers reported long wait times and understaffing, with many expressing frustration over the slow service and lack of urgency from employees.

Mixed Experiences

While many customers had negative experiences, some praised individual employees for their helpfulness and friendliness, indicating inconsistency in service quality.

Delivery Issues

Several reviews mentioned problems with package deliveries, including lost items and incorrect deliveries, leading to significant customer dissatisfaction.

Facility Conditions

Customers noted uncomfortable conditions in the post office, including high temperatures and inadequate facilities to handle the volume of customers.
  • RH
    Ricky Hook
    Oct 15, 2025
    1.0
    Line out the door...ONE EMPLOYEE working front. TWO talking in the back. This place is awful. Never efficient.
  • AL
    Amy Lin
    Oct 9, 2025
    1.0
    Needed to ship a package and I didn’t have any tape. Asked if they could just simply tape my box up and they made me buy tape. The worker here always have a bad attitude. They act like we owe them money or something. Be forreal. Went straight to UPS.
  • NM
    navada mckoy
    Sep 11, 2025
    5.0
    I wish I would have gotten the lady’s name that helped me, it was a younger lady with dark blonde braids she had her hair pulled up in a cute bun! Literal Angel! Went above and beyond to help with my package, USPS give that woman a raise the Receipt says clerk 83!
  • PC
    Paul Czeresko
    Aug 26, 2025
    5.0
    Dropped off a package. Went quickly. Good experience.
  • KT
    Karen Jacob Toriello
    Jul 25, 2025
    5.0
    Was fast, and very kind. I liked very much the service !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.